Lowertown Commons

Reviews

• AJ

  Alyssa Jean

  Feb 7, 2026
  2.0
  I have lived here for barely 6 months, and the ONE working elevator has been broken at LEAST 6 times. It is constantly out of commission, making grocery shopping and simply getting up to my apartment on the 7th floor a nightmare. It has been broken now for 3 days, and I have had the flu this past week as well. I thought I was going to pass out going up 7 flights of stairs at least 3 times. The second elevator has been out of commission since I’ve moved in, and there have been no efforts made to repair this one either. On top of this, my many inquiries about parking in the resident lot have been brushed off. The building is beautiful and the staff can be very friendly, but resident concerns are not taken seriously.
• EG

  Eric Guthrie

  Nov 29, 2025
  1.0
  I’ve lived in this building for close to two years across two units, and while the physical space has potential, the management and maintenance situation has deteriorated to a point where it directly impacts quality of life. When I moved into my current unit, several obvious problems were present immediately: The bedroom lamp switch didn’t work The closet light didn’t work The shower rod repeatedly fell There was pooled water inside a ceiling light fixture in the utility area The smoke detector was beeping/flashing the night I moved in I reported all of this directly to the property manager, in person, and watched her write the issues down. None of them were addressed. Weeks later, when I followed up, I was told maintenance “hadn’t looked at it yet.” Months after that, a staff member emailed me saying they had “no record” of the issues and asked me to re-explain everything from scratch. These problems were documented repeatedly and still ignored. The building’s two elevators have been unreliable for months. For long stretches, only one elevator has been functioning — and often not the one serving the basement where parking and recycling are located. At one point, tenants were greeted with a patchwork of handwritten notes taped inside the elevator explaining that the doors wouldn’t open on the 7th floor and that residents needed to take the stairs. This level of disorganization is not normal for a professionally managed building. When I required emergency maintenance after an overnight sink overflow, the response time was fast, but the cleanup was not acceptable. The material pulled from the drain was smeared around the cabinet bottom rather than fully cleaned. The lining is bright white, so the mess was obvious, and I ended up cleaning it myself. It’s also clear that the building’s quality has declined since significant staffing turnover. The previous maintenance team was excellent. Since then, communication has become inconsistent, follow-through is rare, and basic coordination seems to have fallen apart. In my opinion, these issues go beyond simple mismanagement. Based on the sustained decline in service, chronic elevator outages, staffing churn, and visible lack of investment in upkeep, it appears the ownership may be in the “extraction phase” — reducing operating expenses, deferring maintenance, and maximizing short-term revenue before preparing to sell. I want to be clear: this is my view as a long-term resident watching the building’s condition and operations steadily decline. Given the pattern, I strongly believe that this building would benefit from a tenants association. Residents deserve basic responsiveness and accountability, and it’s clear that individual requests and complaints are not enough to move the needle. This could be a fantastic place to live if the building were managed with competence, transparency, and appropriate investment. Until that happens — and until tenants have a collective voice — I cannot recommend living here.
• SB

  Shawn Boonstra

  Nov 7, 2025
  1.0
  The price seemed good to me when I applied but now a few years later I honestly think it's too high. I love the location and my unit has a lot of charm with the high ceilings and big windows, but that's about all I can say on the positive side. I spend 2-4 weeks per year shivering or sweating while they struggle to get the heat/AC working. I know it's an old building and things happen, but like the seasons change roughly the same time every year, it's not like some curveball out of nowhere. Only one of the two elevators goes all the way down to the parking garage, and that one is often broken. You will have to lug your groceries upstairs. Management does not communicate about basic things. The way you find out something is out of service is when you go to use it and it doesn't work. No explanation, no apology.
• JC

  Jeff Carlson

  Jun 1, 2017
  2.0
  The staff are very friendly and hekp in any way they can. On the other side as for the maintenance and up keep, it doesn't meet expectations. Dogs barking quite a bit throughout the entire building, Carpet in hallways is stain, and never cleaned, and front entrance looks like, and smells like dog urine. It's probably a good living environment if you own a dog, but as a busy professional I don't enjoy all the dog issues. Another issue is hot water, you need to run the wster for a couple minutes to get hot water. Lastly the parking and garbage area in the basement is poorly kept clean, and lighting is terrible.

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