Terra Pointe Apartments

3.2
205 reviews
Property Building at Terra Pointe Apartments in Saint Paul, MN

About

Apartment Rental AgencyApartment Building
WELCOME TO TERRA POINTE APARTMENTS Welcome to the newly remodeled Terra Pointe Apartments. In 2016 our community underwent a complete “space lift”! We modernized all of our amenity areas and several of our apartments. Our new look, feel and layouts offer more space and better meet the needs of our active residents. We invite you to contact our leasing office and schedule a time to come tour our new “spaces” – our modern look and feel is definitely worth considering as you search for your new home. PS. Make sure you tour our pooch friendly “spaces” as well; there’s no reason they need to “ruff” it, here at Terra Pointe! “Like” us on Facebook! You just never know when you’ll be the next contest winner. Better Apartments. Better Service. Better Life.

Location

Terra Pointe Apartments
1950 Burns Avenue, St. Paul, MN
55119, United States

Hours

Reviews

3.2
205 reviews
5 stars
97
4 stars
13
3 stars
8
2 stars
14
1 star
73

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers reported poor management practices, including lack of communication, unprofessional staff, and inadequate handling of maintenance requests.

Maintenance Response

While some customers praised quick maintenance responses, many expressed frustration over slow service and unresolved issues.

Cleanliness and Safety

Numerous reviews highlighted concerns about cleanliness, pest infestations, and safety issues within the property.

Parking Problems

Residents frequently complained about towing practices, limited parking availability, and lack of communication regarding parking rules.

Mixed Experiences

Some tenants had positive experiences with staff and amenities, while others reported significant dissatisfaction with their living conditions.
  • SD
    Steve Decheine
    2 days ago
    1.0
    One of your employees live on tic toc swearing at Federal law enforcement. Very unprofessional
  • JH
    JANICE Helmberger
    Dec 29, 2025
    5.0
    Our stove went out over a week ago, The maintenance man Roosevelt told us at that time that we might not get a new stove until after Christmas, but he delivered the stove last Tuesday, ( the day before Christmas Eve).We very much appreciate the fast service that Roosevelt gave us. Jan Helmberger,
  • MT
    Mackio The Truth
    Dec 19, 2025
    5.0
    I WANT TO THANK LARRY AND BECK FOR STOPPING BY TODAY IN MY UNIT AND HELPING ME WITH THE KITCHEN SINK AND FIXING MY HEAT AND ALSO FIXING MY OUTLET BECAUSE THEY WERE LOOSE I HIGHLY RECOMMEND IF YOU NEED MAINTENANCE LOOK FOR LARRY OR BECK. VERY GOOD PEOPLE HOLD A GOOD CONVERSATION AND THEY GET THE JOB DONE. THEY NEED A RAISE. OR AT LEAST A BONUS NO CAP
  • JR
    Jet Robinson
    Dec 15, 2025
    1.0
    Predatory towing practices implemented here. I was towed the first day I moved in within 4 hours. I was given the blue garage pass but the fob didn’t work. Parked outside then towed while moving in. We tried to replace 3 or 4 key fobs only for them not to work again so remained outside to park. What do you know we have been towed 4 more times since then (2 cars). This was due to snow plows but they never sent out a text or email as they usually do. One of the office staff claimed I got the emails and searched far/wide to discover NO EMAILS! In addition the environment is unsafe as well as unclean. The residents leave trash in the halls, trash outside the trash cans, even trash outside the laundry room trash shoots. The parking lot will be littered with trash from time to time. That’s embarrassing having guest coming over seeing this. Oh, and the shady guess that come hanging out on the staircase. I was told people had been shot and stabbed on the staircase. Now I see why, just weird interactions. Other note worthy things. The manager Sarah is good does her best but her staff are unprofessional. They can’t handle basic task such as maintenance request or even managing the package room. There is no energy or effort put towards it. Also the maintenance crew is understaffed. It took 2 months after we moved in to get the issues fixed that we listed when we moved in.
  • BS
    Brandon Stewart
    Dec 15, 2025
    1.0
    Save your money, time, and PEACE! This facility is not the place for you. Not only will they tow you repeatedly and not send out text messages or emails regarding the snow plows but will dodge accountability by any means necessary. In addition, the residents tend to be violent or their company they bring. Do you like the smell of the devils lettuce weed? Well that’s the natural scent in the hall ways. I could add in multiple other factors but it’s not worth it. You have been warned!

Frequently Asked Questions About Terra Pointe Apartments

What are the leasing options currently available at Terra Pointe Apartments?

Terra Pointe Apartments is now leasing. You can call today or visit their website to explore floor plans and availability.

Where is Terra Pointe Apartments located?

Terra Pointe Apartments is located at 1950 Burns Avenue, St. Paul, MN 55119, United States.