Management Issues
Many customers reported poor communication and unprofessional behavior from management, leading to frustration and dissatisfaction.
Maintenance Problems
Residents frequently mentioned unresolved maintenance issues, including mold, broken elevators, and slow response times for repairs.
Cleanliness and Safety
Numerous reviews highlighted concerns about cleanliness in common areas, pest problems, and safety issues, including theft and inadequate security.
Noise and Environment
Several customers noted excessive noise from neighbors and poor insulation, contributing to an uncomfortable living environment.
Positive Staff Experiences
Despite the negative feedback, some residents praised specific staff members for their helpfulness and responsiveness.