Brand Certified
Cities Management
3.7(618 reviews)
Certified by Cities Management • Mar 01, 2026
Business Details
2100 Summer Street Northeast, Minneapolis, MN
55413, United States
Certified by Cities Management • Mar 01, 2026
(612) 381-8600
Certified by Cities Management • Mar 01, 2026
https://www.citiesmanagement.com
Certified by Cities Management • Mar 01, 2026
About
Certified by Cities Management • Mar 01, 2026
Property Management CompanyAssocia
Cities Management is a community association and property management company based in Minnesota.
Location
Certified by Cities Management • Mar 01, 2026
Hours
Certified by Cities Management • Mar 01, 2026
Reviews
3.7
618 reviews
5 stars
300
4 stars
27
3 stars
9
2 stars
14
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others are criticized for poor communication and long response times.
Communication Issues
Many customers reported significant difficulties in reaching the management team, with long delays in responses to emails and phone calls, leading to frustration.
Management Quality
While some property managers received high praise for their responsiveness and professionalism, others were described as unhelpful and lacking accountability, resulting in dissatisfaction among residents.
Maintenance Concerns
Several reviews highlighted issues with maintenance services, including delayed responses to urgent problems and inadequate upkeep of properties.
Fee Transparency
Customers expressed concerns over unexpected fees and lack of transparency regarding financial matters, leading to distrust in the management company.
- MWMaggi Williams2 days ago5.0Our HOA is fairly new working with Cities Management but my experience so far working with both Carla and Rocky has been very positive. They have provided help in a friendly and timely manner. Great communication.
- RNRuby Novillos3 days ago5.0Angela has been a great help to me whenever I have inquiries. She is always quick to respond, explains things clearly, and makes sure everything is taken care of properly. Her professionalism and willingness to assist make her a pleasure to work with.
- CRCathy RoigerFeb 24, 20265.0Liz was very helpful with a concern that I brought to her attention today. She was very polite and quick in her responses. I appreciated her help.
- JRJodie RothFeb 17, 20265.0I reside at Charleswood Assoc & had an excellent experience with Angela from Cities Management. My issue was regarding association fee options. Angela was very helpful and customer service oriented regarding all my questions. She also made a follow up call to me about paperwork which was being mailed. Thank you Angela. 😊
- KKKateMNJan 30, 20265.0I am on the board of a Minneapolis condo association. Six months ago, we chose a new property management company, Cities - and we are very happy with its service. Transitions can be challenging, but Cities employees work extremely hard to resolve problems. Recently we had a pipe burst in our building, and Cities' President was on site in about 20 minutes, shortly after the firemen arrived. Matt then stayed in our building for 5 hours to orchestrate an emergency response that involved many, many people - restoration workers, electricians, other Cities employees, etc. He informed our insurance company about the event. He emailed an extremely clear and well-written letter to residents. He met many of our residents, listened to all of our concerns, and he is still offering truly helpful post-emergency advice to board members. We have found the property manager assigned to our building to be very helpful too. Derek anticipates problems before they occur, and steers us to good solutions when we occasionally disagree. The accounting department is especially patient about answering questions about and fixing issues with our monthly reports (thank you, Jordon and Percy). For many reasons, we are grateful to be one of Cities' clients.
Frequently Asked Questions About Cities Management
What type of services does Cities Management provide?
Cities Management is a community association and property management company based in Minnesota, focusing on property and building maintenance as well as community association services.
Where is Cities Management located?
Cities Management is located at 2100 Summer Street Northeast, Suite #280, Minneapolis, MN 55413, United States.
What are the business hours for Cities Management?
Cities Management is open Monday through Thursday from 8:00 AM to 4:30 PM and on Friday from 8:00 AM to 12:30 PM. It is closed on Saturdays and Sundays.
How can I contact Cities Management?
You can reach Cities Management by phone at +1 612-381-8600 or by email at customerservice@associaonline.com.
Does Cities Management have an online presence or website?
Yes, their official website is https://www.citiesmanagement.com, and they have a Facebook page under 'Cities Management' based in Minneapolis, MN.
What categories best describe Cities Management's business?
Cities Management falls under categories including Associa, Property Management Company, Property and Building Maintenance, and Community Association.
Which nearby restaurants can I visit when coming to Cities Management?
Nearby restaurants include Crave Cafe & Deli, R & D Restaurants, and Crave Catering and Events, offering American cuisine and catering options.
What nearby healthcare facilities are close to Cities Management?
Nearby healthcare facilities include Hennepin Healthcare Hospice, Minnesota Visiting Nurse Agency, and Pure Health Chiropractic for various health and medical services.
Are there any nearby theaters or entertainment options around Cities Management?
Yes, there are several theaters nearby such as Theatre Pro Rata, The Crane Theater, Nimbus Theatre, and events like the Twin Cities Horror Festival for arts and entertainment.
Can nearby businesses like RHOME Minnesota and Enterprise Minnesota assist me with additional property and community services?
Yes, RHOME Minnesota specializes in property management like Cities Management, and Enterprise Minnesota offers professional and community services, which could be valuable resources for local property and association needs.
Brand Certified Facts from Cities Management
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