Management
Management is often praised for being responsive and helpful, particularly Marissa and Carolyn, but there are complaints about unprofessional behavior and poor communication from some staff.
Maintenance
Maintenance service is generally prompt and effective, with specific praise for Fausto and Hema, although there are reports of inconsistent cleanliness in common areas.
Community Atmosphere
Many residents appreciate the friendly and peaceful environment, fostering a sense of community, though some express concerns about noisy neighbors and a lack of amenities for teenagers.
Cleanliness Issues
Several reviews highlight cleanliness problems in common areas and laundry facilities, with some residents noting improvements since Hema's arrival.