Willow Pond

Reviews

• SA

  s A

  Jan 1, 2026
  1.0
  Horrible - snow in parking lot doesn’t get plowed. Underground parking has no lights It’s disgusting in the underground parking
• EA

  Emily Anderson

  Dec 31, 2025
  5.0
  I have lived here for almost a decade and in each building except C. The office team are really kind, genuinely care, and are on top of things. They try to encourage engagement between residents through events. The shared spaces are kept up as fast as they can. Some residents aren't the most considerate with maintaining shared spaces, but that's just humanity. I will say that I really like the diversity of residents. One dude and I work on our languages - me spanish and him english - every time we see each other on the elevator. So a lot of friendly people, but it's also very easy to keep to yourself if you prefer. Lastly, the maintenance team is top notch! Any time I have a concern, the next day it's fixed and they are friendly/kind. Every time I'm not surprised but always amazed at their great work. Overall, great place to rent. You still will deal with typical renting things that you'll get anywhere, but if you do your part, you'll love living here.
• NA

  Nimo Ali

  Dec 23, 2025
  1.0
  Please do not waste your time or money here. I lived here for years. They are run by management that is only out to make a profit from you. They will charge ridiculously high rates for any and everything. They will increase rent every year. They will charge you even when they run the wrong cards. They will charge you thousands when you try to move out (even at the end of your lease). They are out to exploit and take advantage just because they can. My warning, you will end up losing much more money than it's worth by moving here. Turn away.Also the staff are really rude disrespectful and unprofessional.
• AM

  Amran Mohmmed

  Dec 23, 2025
  1.0
  This apartment complex is one of the most unprofessional places I’ve ever dealt with. The staff is rude, disrespectful, and shows no concern for their residents. They constantly add unfair and unnecessary charges, and when you try to question them, they threaten to send the bill to collections, putting your rental history and future housing at risk. Their explanations for the charges never make sense, and they refuse to take responsibility. They claim to invite you to the office to “discuss” issues, but once you’re there, they don’t listen or give you a chance to speak. The way they treat people of color is especially disappointing and unfair. It’s clear they take advantage of tenants instead of helping them. Save yourself the trouble this place is not worth your time, money, or peace of mind.
• AA

  Amara A

  Oct 28, 2025
  1.0
  I do not recommend living here. Even after paying my rent and moving out, they charged me double fees with no explanation. Management ignores emails and phone calls and is unprofessional in their communication. Their treatment of people of color is concerning, and overall, dealing with them was frustrating and disrespectful.

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