At Twelve 501 Apartment Homes, we offer comfortable one, two, and three-bedroom floor plans right in the heart of the high energy Burnsville neighborhood. The community provides easy highway access and is within walking and biking distance to many facilities in the area including Birnamwood Golf Course, Crosstown East and West Park, and Black Dog Lake.
Numerous reviews highlighted a severe cockroach infestation and ongoing pest problems that were not adequately addressed by management.
Staff Performance
While many customers praised the staff for being friendly and helpful, there were also complaints about poor communication and responsiveness.
Cleanliness
Several reviews mentioned issues with cleanliness in common areas, including trash accumulation and maintenance of facilities.
Maintenance Problems
Customers reported unresolved maintenance requests and issues with the condition of apartments upon move-in.
Parking Issues
Residents expressed frustration with limited guest parking and enforcement of parking policies.
MW
Michael Widel
Jan 5, 2026
5.0
Very nice place. 🙂
KR
K R
Dec 15, 2025
3.0
I liked the place overall. The girl that did the tour said there was only 1 unit available but I found out later that day that there were actually 3 available and the other 2 were the floor plan I was interested in. Disappointing and now I don't know if I'm still interested if that's how they handle business. She seemed annoyed and only offered information after being asked.
TW
Tammy White
Dec 2, 2025
4.0
Th staff was great!
MN
Mike NERPIOL
Nov 15, 2025
2.0
The amount of roaches here because they failed to enforce the way their tenants are leaving the trash room full of trash bags instead of throwing it down the trash chute, They literally have a camera right outside the trash room, but for some reason, they can’t see someone stick their arm in there and throw the trash bag in there because you can’t walk in there because the trash is way high there’s Between at any given time 50 to 200 roaches in there on the walls, despite how many times I complain and tell them that they’re causing a huge problem all they do is send in a pest control company make us empty out our entire kitchen and bathroom so they can spray and then the very next Sunday when it’s the day before trash day The trash room looks like that again full of roaches, I’ll show you guys some pictures, The only reason I’m giving them two stars is because their maintenance team is awesome
TT
trekiegirl
Nov 14, 2025
3.0
TL:DR
Cons - horrible roach problem, residents taking up guest parking, and inaccurate office hours.
Pros - nice floor plans, generally reasonable pricing, nice staff
The office ladies are very understanding when there was a domestic abuse problem, and did everything they could to help out, and the maintenance people are delight, tidy, and quick.
Unfortunately, the buildings have a HORRIBLE roach problem. After 3 spraying for roaches and crickets, I'm seeing TONS of them all over the kitchen, and even saw one in my bedroom.
There are also a TON of cars in the "guest" parking, who are there 90% of the time. There are only 20 spots, for all 4 buildings, and there's a POSTED RULE in front of the guest space, that states a limit of "Two Nights Per Week". I've had to park on the STREET when my roommate's guests come over, so they can use my parking pass. (technically against the law, but I never see anyone get towed)
The office hours on the website and Google say it opens at 9 mondat-friday, but you can't actually GO THERE, because they say the "office doesn't open until 10:30". I went there, at 9, to complain about the aforementioned parking problem, and was turned away until 10:30, by which time I'll be on my way to work.
Frequently Asked Questions About Twelve 501 Apartment Homes
Where is Twelve 501 Apartment Homes located?
Twelve 501 Apartment Homes is located at 12501 Portland Avenue South, Burnsville, MN 55337, US.
What types of apartments are available at Twelve 501 Apartment Homes?
They offer comfortable one, two, and three-bedroom floor plans.
What are the office hours for Twelve 501 Apartment Homes?
The office is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I contact Twelve 501 Apartment Homes?
You can call them at +1 833-924-1893.
Is there a website where I can learn more about Twelve 501 Apartment Homes?
Yes, their website is https://www.liveattwelve501.com/ where you can find more information and floor plans.
What nearby recreational areas are close to Twelve 501 Apartment Homes?
Nearby recreational areas include Birnamwood Golf Course, Crosstown East and West Park, and Black Dog Lake, all within walking and biking distance.
Are there other apartment communities near Twelve 501 Apartment Homes?
Yes, Summit Park Apartments is another condominium community located nearby.
What health and medical facilities are near Twelve 501 Apartment Homes?
Nearby health and medical facilities include Courage Kenny Sports & Physical Therapy - Burnsville, Courage Kenny Rehabilitation Institute, Allina Health Burnsville, and Health Resources.
Can residents access insurance and legal services near Twelve 501 Apartment Homes?
Yes, nearby services include The Otting Agency - Farmers Insurance, Farmers Insurance - Timothy Otting, Minnesota Joint Underwriting Association, Otten Law Offices, and Safe Endeavor insurance agencies.
Is Twelve 501 Apartment Homes conveniently located for transportation and travel services?
Yes, nearby travel services include Sunshine Travel Company, Centrav Inc., AFCNet, AFC Travel, and Volunteer Card which offer various travel and transportation options.