Point of America Apartments

Reviews

• QL

  Quita Lshay

  Nov 6, 2025
  1.0
  Ms. Lorna p is one of the most horrible property managers you could ever ask for ! On move in day they didn’t even know it was move in day for me . Unit wasn’t ready asked me to come back later. Rude emails sent out every month. They have no where close by to park for snow emergencies. Suppose to park at a park then walk home. Pool closed every other day because outsiders jump the gate. Cleaners don’t clean they pick up trash sometimes that’s about it. Ms Lorna is rude, disrespectful, insubordinate, and for many years of housing management just doesn’t have any real knowledge of what her job is. She has illegally tried to charge me for things that it says in their LEASE that I am not suppose to pay for. Horrible housing, horrible management, and all around bad experience I would HIGHLY recommend not being tricked by the prices. It will never be worth it. RUN RUN RUN RUN RUN DONT DO IT RUN.
• MT

  Marcia Thomas

  Oct 9, 2023
  4.0
  The location is great! The apartment is very spacious, nice size living room, I really like the space in the bedroom with two closets on separate sides of the room, the bathroom has more space than I expected, and the kitchen is just right for me. Thank you POA for the opportunity of moving in. I would’ve loved a balcony, tho.
• AK

  Ashley Kuntz

  Jun 30, 2023
  1.0
  I have been a resident at Point of America for 5 years. And in those 5 years I have NEVER been treated so rude or disrespectful as I was just treated by the Property Manager Lorna the other day. When I got home I had an envelope stuck in my door, when I opened it said I had a lease violation because I had unauthorized things on my balcony. I went to the office to ask what my lease violation was and what was unauthorized on my balcony. I was directed to Lorna, she came out of her office at 4:53 and was leaving and told me to come back tomorrow. I told her I was going out of town and I wouldn’t be able to come back. She put her purse down rolled her eyes at me and walked back into her office. I watched her search through paperwork on her desk switching back and forth between pages and then she came out walked passed me and stood looking out the office door. I told her which balcony was mine and that I only had an outdoor folding chair, a fake fairy garden, a stand with an outdoor plant and another plant, an outdoor light with a dog and a jar to put cigarette butts out in with a lid. She walked out of the office and went outside to the courtyard and looked at my balcony for a minute. She walked back in and said “just forget this” and took the paper from me. There was no I’m sorry there was a mistake or anything she just walked away. I said thank you and walked out. I don't complain, but from having to deal with cockroach infestations and Mice running around to Marijuana smelling hallways, garbage in stairwells and in the front entrance. My heat works 45% of the time and when i send a maintenance request all they do is come in and look at my baseboard heater and don't do anything. (This is a continuous thing) i stopped requesting someone to come take a look because nothing is ever done about it, so i purchased a small heater that i use in my bedroom where i practically stay all winter. Not to mention plowing when it snows. (takes almost a week sometimes or not at all to happen) This place is managed horribly and not matter what is said nothing changes. You pay too much for absolutely nothing. Looking at other reviews it's pretty funny that the only responses from this property here are the ones who get 4 or 5 stars. How about you do something about the ones who are giving you lower stars? All i can do is shake my head.

Frequently Asked Questions About Point of America Apartments