Certified by LandArc Property Management • Mar 01, 2026
Reviews
3.1
163 reviews
5 stars
83
4 stars
4
3 stars2
2 stars2
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees like Stacy and Joe receiving praise for their responsiveness, while others are criticized for being unhelpful and unresponsive.
Communication Issues
Many customers reported difficulties in reaching the company, with numerous complaints about lack of responses to emails and phone calls, leading to frustration and unresolved issues.
Maintenance Delays
Customers expressed dissatisfaction with the slow response times for maintenance requests, with some waiting months for repairs and approvals.
Professionalism
While some staff members were commended for their professionalism and helpfulness, others were described as rude and dismissive, contributing to a negative overall impression.
Vendor Management
There are complaints about the quality of vendors used by the company, with residents feeling that the services provided do not justify the HOA fees they pay.
SP
Shiva Palaniswami
Jan 21, 2026
5.0
I had an issue with my garage door a few months back. Typically this falls under HOA responsibility. I spoke to Elaine Pugh at Land Arc. She promised to take care of it. As promised, she sent someone to fix it on a saturday morning and got it all done. It was really wonderful and I cannot thank Elaine enough for her help. I had some over of town travel plans on Monday early morning and I was worried about getting my car our of the garage on early Monday morning. If not for Elaine's help, I would have been stuck inside the house until someone came to fix the garage door. Thanks again Elaine!
CS
Christopher Savage
Dec 22, 2025
5.0
Amazing Jill is the best! I’ve completed various landscaping jobs for Land Arc over the past few years and have only positive things to say about the company.
JD
Justin Dickman
Dec 22, 2025
5.0
We have done a lot of work with them. Especially some drainage projects. Jill was great to work with.
AB
Admin Birmingham
Dec 19, 2025
5.0
Stacy was very pleasant to work with and very approachable. My questions and concerns were addressed within her capacity and she was kind enough to direct me to the appropriate contacts to further address my issues and concerns. I went in several times and each time I was greeted with the same level of professionalism and peasantry. - Suzana M. Berkshire Hathaway Home Services Kee Realty
DM
D MacGeorge
Dec 17, 2025
5.0
For years, I enjoyed having LandArc as the property management company for our former condo association: I found them to be professional and responsive.
Kudos to DeLynn Redmond and Stacey Sanders in Customer Service. I also want to applaud their maintenance teams from Associa -- off the top of my head, Joe Boatwright, Jack, and others who brought their practical expertise and advice on site when needed.
Frequently Asked Questions About LandArc Property Management
What services does LandArc Property Management provide?
LandArc Property Management is a community association and property management company offering property and building maintenance services in Michigan.
Where is LandArc Property Management located?
LandArc Property Management is located at 340 East Big Beaver Road, Suite 560, Troy, MI 48083, in the LandArc Property Management building.
What are the business hours of LandArc Property Management?
LandArc Property Management is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.
How can I contact LandArc Property Management?
You can contact LandArc Property Management by phone at +1 248-377-9933 or by email at customerservice@associaonline.com.
Does LandArc Property Management have an online presence?
Yes, you can visit their website at https://www.landarc.com or find them on Facebook under 'LandArc Property Management'.
What categories best describe LandArc Property Management?
LandArc Property Management is categorized as Associa, Property Management Company, Property and Building Maintenance, and Community Association.
What nearby businesses can help if I need IT services while visiting LandArc Property Management?
Nearby IT services include EASi and Tebis America, both specializing in IT service and computer repair, conveniently located near LandArc Property Management.
Are there any nearby real estate agents or property management companies near LandArc Property Management?
Yes, nearby real estate agents and property management companies include Nagy Group eXp, Kramer-Triad Management Group, Nicole Nagy, Deborah Rice - Realtor, Glenn Pruitt: Realtor, and Realty Executives Home Towne.
Which local businesses nearby offer marketing and advertising services?
Nearby marketing and advertising services include Actalent, Dialogue Marketing Recruiting, Wayne Marketing Enterprises, and BizHive, all located near LandArc Property Management.
How can nearby automotive repair and financial service businesses be helpful to a visitor of LandArc Property Management?
Visitors can access automotive repair services at Lmc Automotive US Inc and obtain financial advice at Joseph Aiello and Associates or Insurance Dialogue, all conveniently close to LandArc Property Management.
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Certified March 01, 2026Yext Knowledge Graph
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