Business Details
About
Property Management CompanyAssocia
LandArc Property Management is a community association and property management company based in Michigan.
Location
LandArc Property Management
340 East Big Beaver Road, Suite 560, Troy, MI
48083, United States
Hours
Reviews
3.1
163 reviews
5 stars
83
4 stars
4
3 stars2
2 stars2
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some representatives like Stacy and Joe received praise for their helpfulness, many customers reported poor communication and unresponsiveness from the company as a whole.
Management Quality
Several reviews highlighted issues with management's responsiveness and effectiveness, with complaints about slow processing of requests and lack of accountability.
Staff Recognition
Certain staff members, particularly Jill and Joe, were frequently commended for their professionalism and dedication, contrasting with the overall negative perception of the company's service.
Maintenance Issues
Numerous customers expressed frustration over unresolved maintenance requests and delays in service, indicating a significant area for improvement.
- CSChristopher SavageDec 22, 20255.0Amazing Jill is the best! I’ve completed various landscaping jobs for Land Arc over the past few years and have only positive things to say about the company.
- JDJustin DickmanDec 22, 20255.0We have done a lot of work with them. Especially some drainage projects. Jill was great to work with.
- ABAdmin BirminghamDec 19, 20255.0Stacy was very pleasant to work with and very approachable. My questions and concerns were addressed within her capacity and she was kind enough to direct me to the appropriate contacts to further address my issues and concerns. I went in several times and each time I was greeted with the same level of professionalism and peasantry. - Suzana M. Berkshire Hathaway Home Services Kee Realty
- DMD MacGeorgeDec 17, 20255.0For years, I enjoyed having LandArc as the property management company for our former condo association: I found them to be professional and responsive. Kudos to DeLynn Redmond and Stacey Sanders in Customer Service. I also want to applaud their maintenance teams from Associa -- off the top of my head, Joe Boatwright, Jack, and others who brought their practical expertise and advice on site when needed.
- JHJoe HolderDec 8, 20255.0⭐⭐⭐⭐⭐ Above and Beyond! Jill is an exceptional Vendor Manager! I rarely write reviews, but the service we received from Jill as our Vendor Manager truly warrants one. Jill is not just highly competent; she is genuinely dedicated and goes above and beyond in every interaction. She handled the challenging task of clarifying any discrepancies in work orders with incredible professionalism and diligence. What impressed me most was her proactive approach—she anticipated our needs and provided solutions before we even asked, saving our team a significant amount of time and stress. Jill has outstanding communication skills, keeping us informed every step of the way, and she manages vendors like they are an extension of our own team. If you are looking for a Vendor Manager who doesn't just meet expectations but consistently exceeds them, you need Jill!
Frequently Asked Questions About LandArc Property Management
What services does LandArc Property Management provide?
LandArc Property Management is a community association and property management company offering property and building maintenance services in Michigan.
Where is LandArc Property Management located?
LandArc Property Management is located at 340 East Big Beaver Road, Suite 560, Troy, MI 48083, in the LandArc Property Management building.
What are the business hours of LandArc Property Management?
LandArc Property Management is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.
How can I contact LandArc Property Management?
You can contact LandArc Property Management by phone at +1 248-377-9933 or by email at customerservice@associaonline.com.
Does LandArc Property Management have an online presence?
Yes, you can visit their website at https://www.landarc.com or find them on Facebook under 'LandArc Property Management'.
What categories best describe LandArc Property Management?
LandArc Property Management is categorized as Associa, Property Management Company, Property and Building Maintenance, and Community Association.
What nearby businesses can help if I need IT services while visiting LandArc Property Management?
Nearby IT services include EASi and Tebis America, both specializing in IT service and computer repair, conveniently located near LandArc Property Management.
Are there any nearby real estate agents or property management companies near LandArc Property Management?
Yes, nearby real estate agents and property management companies include Nagy Group eXp, Kramer-Triad Management Group, Nicole Nagy, Deborah Rice - Realtor, Glenn Pruitt: Realtor, and Realty Executives Home Towne.
Which local businesses nearby offer marketing and advertising services?
Nearby marketing and advertising services include Actalent, Dialogue Marketing Recruiting, Wayne Marketing Enterprises, and BizHive, all located near LandArc Property Management.
How can nearby automotive repair and financial service businesses be helpful to a visitor of LandArc Property Management?
Visitors can access automotive repair services at Lmc Automotive US Inc and obtain financial advice at Joseph Aiello and Associates or Insurance Dialogue, all conveniently close to LandArc Property Management.