Mixed feedback on customer service; some representatives received praise for their responsiveness and professionalism, while others were criticized for poor communication and lack of follow-up.
Management Quality
Several customers expressed dissatisfaction with the overall management quality, citing unfulfilled promises, slow response times, and lack of transparency.
Staff Recognition
Certain staff members, particularly Colleen Buha and Tammy, were frequently recognized for their exceptional service and dedication to resolving issues.
Communication Issues
Numerous reviews highlighted significant communication problems, including delayed responses, lack of clarity, and unresolved requests.
Overall Satisfaction
Overall satisfaction is low, with many customers expressing frustration over unresolved issues and poor management practices.
MH
Mechelle Hardy
Nov 11, 2025
5.0
Lucero Pineda got me the answer needed to satisfy my question. Thank you Lucero; very much appreciated.
DK
Dominic Kilpatrick
Nov 7, 2025
5.0
Professional and responsive to request and cleanliness of our condo society
JP
John Perry
Oct 27, 2025
1.0
Why is my requests always being closed out before action is taken?? I believe a better solution needs to be done!
RS
Raghu Mohan Reddy suravaram
Oct 23, 2025
5.0
Lucero Pineda helped with my query and it was quick turn around. Thank you.
CW
Carolyn Wilson
Oct 13, 2025
1.0
I have contact Kramer Traid Management Group. I am waiting to hear back for an unauthorized withdrawal from my account.
Frequently Asked Questions About Kramer-Triad Management Group
What services does Kramer-Triad Management Group provide?
Kramer-Triad Management Group offers community association and property management services in Michigan.
Where is Kramer-Triad Management Group located?
They are located at 320 East Big Beaver Rd, Troy, MI 48083, USA.
What are the business hours of Kramer-Triad Management Group?
They are open Monday to Friday from 8:30 AM to 5:00 PM and closed on weekends.
How can I contact Kramer-Triad Management Group?
You can reach them at +1 248-879-9700 or email customerservice@associaonline.com.
Does Kramer-Triad Management Group have an online presence?
Yes, their website is https://associaonline.com/locations/kramer-triad-management-group and their Facebook page is Kramer Triad Management in Troy, MI.
Which nearby real estate agents can I find around Kramer-Triad Management Group?
Nearby real estate agents include Nicole Nagy, Deborah Rice - Realtor, Glenn Pruitt: Realtor, Ed Smith at Realty Executives Home Towne, and Bruce MacGregor - Realty Executives-Hometowne.
What business services are available near Kramer-Triad Management Group?
Nearby business services include Wayne Marketing Entreprises for marketing and advertising, J.D. Power And Associates for professional and financial services, and Konica Minolta Business Solutions for marketing consulting.
Are there any nearby automotive repair or IT services near Kramer-Triad Management Group?
Yes, Lmc Automotive US Inc offers automotive repair services, and EASi and Tebis America provide IT service and computer repair nearby.
How might I use nearby real estate and property management businesses in conjunction with Kramer-Triad Management Group?
You can collaborate with nearby real estate agents like Nicole Nagy or property management firms like LandArc Property Management and Nagy Group eXp for comprehensive property services in the Troy area.
What should I know about visiting Kramer-Triad Management Group during weekends?
Kramer-Triad Management Group is closed on Saturdays and Sundays, so plan your visit on weekdays between 8:30 AM to 5:00 PM.