Business Details
About
Property Management CompanyAssocia
Kramer-Triad Management Group is a community association and property management company based in Michigan.
Location
Hours
Reviews
3.6
509 reviews
5 stars
325
4 stars
8
3 stars7
2 stars1
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers praised individual representatives like Colleen, Lucero, and Tammy for their responsiveness and professionalism, while others expressed frustration over slow responses and unresolved issues.
Management Quality
Feedback indicates a divide in experiences, with some praising the management of specific individuals like Colleen and Alina, while others criticized the overall management company for poor communication and lack of action.
Communication Issues
Numerous reviews highlighted significant problems with communication, including delayed responses, lack of follow-up, and requests being closed without resolution.
Overall Satisfaction
While some residents expressed satisfaction with specific managers, many others reported dissatisfaction with the management company's performance, citing a decline in service quality and responsiveness.
- DJDanielle James3 days ago5.0Yasmin responded to my request and the request is now closed. Fingers crossed the maintenance people respond just as quickly.
- TBTonya Brewer6 days ago1.0Did not answer my question
- PWPaul WJDec 19, 20255.0I received a response to my request within 24 hr from Lucero Pinada. Thank you for placing a Work Order to handle my Porch Light repair request. I appreciate your timely response. Paul Jones
- APAnna ParkDec 16, 20255.0I recently interacted with Lucero, and I had a great experience. Lucero was very friendly, and responsive to my inquiries. I highly recommend Lucero for outstanding customer service!
- MHMechelle HardyNov 11, 20255.0Lucero Pineda got me the answer needed to satisfy my question. Thank you Lucero; very much appreciated.
Frequently Asked Questions About Kramer-Triad Management Group
What services does Kramer-Triad Management Group provide?
Kramer-Triad Management Group offers community association and property management services in Michigan.
Where is Kramer-Triad Management Group located?
They are located at 320 East Big Beaver Rd, Troy, MI 48083, USA.
What are the business hours of Kramer-Triad Management Group?
They are open Monday to Friday from 8:30 AM to 5:00 PM and closed on weekends.
How can I contact Kramer-Triad Management Group?
You can reach them at +1 248-879-9700 or email customerservice@associaonline.com.
Does Kramer-Triad Management Group have an online presence?
Yes, their website is https://associaonline.com/locations/kramer-triad-management-group and their Facebook page is Kramer Triad Management in Troy, MI.
Which nearby real estate agents can I find around Kramer-Triad Management Group?
Nearby real estate agents include Nicole Nagy, Deborah Rice - Realtor, Glenn Pruitt: Realtor, Ed Smith at Realty Executives Home Towne, and Bruce MacGregor - Realty Executives-Hometowne.
What business services are available near Kramer-Triad Management Group?
Nearby business services include Wayne Marketing Entreprises for marketing and advertising, J.D. Power And Associates for professional and financial services, and Konica Minolta Business Solutions for marketing consulting.
Are there any nearby automotive repair or IT services near Kramer-Triad Management Group?
Yes, Lmc Automotive US Inc offers automotive repair services, and EASi and Tebis America provide IT service and computer repair nearby.
How might I use nearby real estate and property management businesses in conjunction with Kramer-Triad Management Group?
You can collaborate with nearby real estate agents like Nicole Nagy or property management firms like LandArc Property Management and Nagy Group eXp for comprehensive property services in the Troy area.
What should I know about visiting Kramer-Triad Management Group during weekends?
Kramer-Triad Management Group is closed on Saturdays and Sundays, so plan your visit on weekdays between 8:30 AM to 5:00 PM.