We were one of the first residents to move into Morgan Farms Apartments in 2023 and were excited about what was advertised as luxury living in Traverse City.
Within the first few months, we were flooded out by an upstairs neighbor. At that time, the previous manager, along with maintenance (Dave), handled the situation quickly and professionally and moved us into a new unit. They went above and beyond — even taking time out of their personal lives — to make sure we had a safe place to live. Because of that, we stayed loyal to the community.
Fast forward to Winter 2024 — under new management — a company hired to steam-pressure icicles off the building caused a major leak in our unit. We were told it was repaired, but the solution appeared to be a simple drywall patch.
Then in Winter 2025, we experienced another major leak that continued for over a month. Drywall was ripped out and left open with no clear repair timeline. Water was actively pouring from our windows and into the electrical outlet below. We have video evidence of the outlets sparking due to the water intrusion. We were told this was “completely safe.” This took place over a month.
For over a month, we did not have access to our master bedroom or master bathroom due to the damage and exposed areas. We repeatedly requested written mold testing results and never received documentation. We were verbally told there was no moisture in the walls. At the same time, multiple neighbors shared photos with us of confirmed black mold in their units that ruined clothing and belongings.
We were informed that full structural repairs would not take place until an unconfirmed time in Spring 2026, meaning we were expected to continue living in these conditions indefinitely. The regional manager said that “stuff happens” in apartments that they have no control over. They “can’t control the weather”. They seem to forget the multiple laws in Michigan such as MCL 554.139, implied
After losing access to a significant portion of our apartment for over a month, we were given three options:
1. Break our lease with no fee — but receive no moving assistance, no reimbursement for the month we lost use of our bedroom and bathroom, and no rent adjustment despite the unit being partially uninhabitable.
2. Transfer to a new unit — but at least $200 more per month, meaning we would pay more for the same floor plan after enduring repeated water damage.
3. Remain in the damaged unit with no confirmed repair date — and receive $500 off rent, despite losing full use of our master suite for over a month and dealing with active water intrusion and electrical hazards.
When we asked what policy prevented them from offering more reasonable accommodations, we were told it was not policy — it was a business decision at their discretion. It was not until we stated that we would be seeking legal counsel that upper management responded.
For a property marketed as luxury, this response was extremely disappointing.
The only consistent positive throughout this experience has been Dave from maintenance, who genuinely cares and does everything he can within the limitations placed on him.
Due to repeated water intrusion, documented electrical issues, confirmed black mold concerns within the community, lack of written remediation transparency, and limited accommodation during extended loss of use, we cannot recommend this community. We will be taking our loyalty elsewhere.
CW
Caleb Winegardner
Jan 2, 2026
After living here for nearly a year, I figured I would share my experience for others to check out as they consider living here.
Quality: 5/5 - Furnishings are nice, buildings are new, carports, pool, modern fixtures. No issues here
Maintenance: 3/5 - For the entirety of our stay here, our smart lock for our main door has not worked. We submitted multiple maintenance requests with a few different individuals checking it out but leaving saying "I'm not sure, I'll have to come back later." They are relatively quick, but you can't schedule a time. They work hard, and keep the facility looking nice and clean, but there are points of friction
Mail Service: 1/5 - This is the dumpster fire that goes on here. There are 10 or so buildings in this complex and all packages are routed to a 10'x10' mail room. Fine in theory, terrible in execution. There is a shelf system for residents to find their package on, but since the room is always overfilled and confusing to navigate, delivery drivers just end up giving up (can't blame them) and put them all over the room. There have been mulitple occurences where I have spent 15+ minutes trying to find a singular package.
Management Communication: 2/5 - In our short time living here there has been some turnover within the leasing office. The people are nice, but the office chooses to communicate through mass text alerts that are often unnecessary/disruptive. The messages can occassionally come across as passive agressive or blame residents for a problem that management could strive to fix.
Proximity: 5/5 - It's going to be hard to find a better place than this. Right off of M22 and M72. Convenient access to downtown and a relatively quiet complex.
Overall, Legends Morgan Farms has been a great place to live, but there are some friction points that feel unnecessary. I would recommend living here all things considered
BR
Baylee Raymond
Dec 31, 2025
Just went for a tour of the apartments and Annelise was wonderful as a tour guide. She answered all of our questions and showed us the wonderful amenities that Legends Grove offers. She was incredibly kind and personable, definitely would recommend Annelise to anyone wanting to tour Legends Grove!
AB
Austin Bates
Oct 21, 2025
I was going to write a review, but upon reading other reviews, this one said it better than I could, thanks Maddie!
"Despite management’s claim to “strive to ensure transparency" in a recent response to another 1 star review, my experience was the opposite. When I requested clarification on a lease term, I was met with dismissiveness and belittling, bullying behavior from the leasing manager. Her unprofessionalism stands in stark contrast to Rock Companies’ stated commitment to “exceptional service and luxurious living.”
The office provided an Email for Rock Companies to send my concerns, my emails have gone un-answered at this time. I have no desires to speak to the office management after the last, unpleasant encounter.
As a current resident, the negative turnaround the last year has been sad to experience.
JM
Janelle Murphy
Oct 15, 2025
While living here, I’ve had nothing but issues. The biggest, My closet had water damage that led to mold and damage to my personal belongings. Maintenance comes in whenever they please, with no respect for privacy, and even reports unnecessary things back to management.
The outdoor storage closet that I had been using for months was suddenly locked, and I was told it’s “not to be used,” even though no one mentioned that when I moved in. After 10 months, this suddenly became a problem, and now I can’t even access my own items. While others still have access to theirs.
There’s constant staff turnover, and the new people don’t seem to care about residents or communication. When I moved in, I was upfront about having a bunny and was told it wasn’t an issue and that I didn’t need to pay a pet fee since she’s a caged animal. Now, 10 months later, I’m being told bunnies aren’t allowed — all because maintenance can’t keep things to themselves.
You also have to pay extra just to have a parking spot, and more than once, someone has parked in mine — which is extremely frustrating and never properly addressed.
On top of that, my fridge’s ice maker has never worked, the washer and dryer barely function, and the walls are so thin you can hear everything.
This was my first apartment experience, and unfortunately, it’s been terrible. I absolutely cannot wait for my lease to be up.