Village Club on Franklin

3.7
162 reviews

About

Apartment Rental AgencyApartment Building
Discover upscale living at Village Club on Franklin, just 20 minutes from Detroit! Our one- and two-bedroom Southfield apartments feature exclusive finishes, spacious closets, and private patios or balconies. Enjoy resort-style amenities, including a 24/7 fitness center, pool, spa, and fiber-wired co-working spaces. With quick access to shopping, dining, and major highways, convenience is at your doorstep. Call now to book your tour!

Location

Village Club on Franklin
27525 Franklin Rd, Southfield, MI
48034, United States

Hours

Reviews

3.7
162 reviews
5 stars
91
4 stars
13
3 stars
8
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Brittany and other staff members received consistent praise for their helpfulness and responsiveness, creating a positive experience for many residents.

Maintenance Issues

Numerous complaints were made regarding slow maintenance responses and unresolved issues, including broken appliances and leaks.

Communication Problems

Many residents expressed frustration with poor communication from management, including difficulties in reaching staff and receiving timely updates.

Noise Complaints

Several reviews highlighted significant noise issues from neighbors, particularly in upper units, affecting residents' comfort.

Management Turnover

Frequent changes in management were noted, leading to inconsistency in service and unresolved resident concerns.
  • NJ
    Nyle Johnson
    Nov 12, 2025
    1.0
    I don’t recommend anyone moving to this property. The maintenance is horrible, the office staff is not to be trusted. We were lied to from the day we moved in about amenities that we would have access to, that we NEVER GOT TO USE at all. The pool never opened. The sauna never got fixed after the apartment manager lied about her boyfriend not fixing it because they broke up?? lol. It was a sad experience. I can go on and on just don’t do it trust me.
  • LH
    Latavia Hamilton
    Nov 12, 2025
    5.0
    Wonderful tenant I came by for a tour the other day and she was just a lovely welcoming spirit. I’m excited to see where this journey takes us and I just really like the village Oh and is so beautiful inside the lounge is beautiful. The outlet of the apartment is nice. Everything is wonderful.
  • KR
    katina robinson
    Nov 11, 2025
    2.0
    Upon moving to the village of Franklin two months ago, I had reservations due to negative feedback.Nevertheless, I chose to take a chance and have been thoroughly impressed. Brittany demonstrated exceptional professionalism, responding to numerous questions with candor and maintaining consistent eye contact. Her demeanor remained composed throughout our extensive discussion. As I emphasized the importance of transparency, Brittany delivered, ensuring the village of Franklin feels like home. Her outstanding service was the primary factor in my decision, especially after comparing other locations. I extend sincere gratitude to Brittany for her remarkable assistance and wish her continual success. I didn’t know about the bee issue until after I moved in. I was NOT able to sleep in my main bedroom for 8months. The issue is still Not corrected because I was killing bees after I was told the issue was corrected. I have plenty of pics to show.
  • ZS
    Zanteria Sneed
    Oct 22, 2025
    1.0
    I scheduled a viewing and was sent a confirmation email shortly after. The day before the viewing I was sent another confirmation email with a totally different time that was at minimum a two hour difference from the initial time I selected. I reached out PRIOR to both my initial time and the new time they gave me and no one answered. I left a detailed message and received no follow up. Two days after my scheduled showing I received a phone call about me submitting an inquiry. What should have been simple process lacked communication, urgency and general consideration.
  • PJ
    PAMELA JACKSON
    Oct 4, 2025
    5.0
    I entered the leasing office and was immediately greeted by a very energetic and friendly employee named Dejah, who gave me a tour of a 1 bdrm 1 bath apartment with a sm den. The layout of the apartment was very nice. There were a lot of closets and storage spaces. I’m looking fwd to seeing the 2 and 3 bdrms when available. Dejah was knowledgeable and answered all of my questions. She also informed me of the current promotion. I look fwd to my next tour with Dejah.

Frequently Asked Questions About Village Club on Franklin

What types of apartments are available at Village Club on Franklin?

Village Club on Franklin offers one- and two-bedroom apartments with exclusive finishes and spacious closets.

What amenities does Village Club on Franklin offer?

Amenities include a 24/7 fitness center, pool, spa, and fiber-wired co-working spaces.