Sutton Place

3.8
601 reviews

About

Apartment Building
Discover your space, spread out, get creative, accomplish your work goals, and sweat out your health goals. Sutton Place is the community for go-getters, weekend warriors, movie buffs, and everyone in between. Each home is packed with ample storage spaces as well as updated fixtures and finishes – all that’s missing is you!

Location

Sutton Place
23275 Riverside Dr, Southfield, MI
48033, United States

Hours

Reviews

3.8
601 reviews
5 stars
362
4 stars
44
3 stars
35
2 stars
25
1 star
135

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Customers frequently reported slow and ineffective maintenance responses, with many issues remaining unresolved for extended periods.

Customer Service

While some staff members received praise for their helpfulness and professionalism, others were criticized for poor communication and unresponsiveness.

Property Condition

The overall condition of the apartments and grounds was described as outdated and poorly maintained, with issues like overflowing trash and broken amenities.

Pest Problems

Multiple reviews highlighted significant pest issues, particularly with mice, which were not adequately addressed by management.

High Costs

Residents expressed dissatisfaction with rising rents and additional fees, feeling that the quality of living did not justify the costs.
  • AG
    Aleta Gordon
    Dec 22, 2025
    5.0
    Heat wasn’t kicking out as it should. It was the weekend but first thing Monday morning, maintenance was out and made sure the heat was working properly.
  • CF
    C.A. Fuller-Ragland
    Dec 6, 2025
    1.0
    I am so thankful for the reviews left by everyone…especially Miracle. I was considering moving to Sutton place, I currently live in a home next door and wanted to downsize. The terrible condition of the entire cemented grounds was already a red flag but now I am VERY clear…Do NOT move to Sutton Place. Luxury living does not include grounds that look like what I saw🤷🏽‍♀️
  • TG
    Tiffany Garrett
    Dec 4, 2025
    5.0
    Mark and Javonte have been the best maintenance guys ever. Since moving in a few months back anything that has needed to be fixed they have made sure it was fixed correctly and in a timely fashion. Them guys are alright with me.
  • MB
    Miracle Baynes
    Nov 26, 2025
    1.0
    If I could give zero stars I would. Here I am, the night before Thanksgiving, packing up my family to go to sleep somewhere else. There’s MICE in my expensive “Luxury Townhome” and my kids are PETRIFIED to return home. This is our first time in a long time being in our own place and our first Thanksgiving eve here. I spent over $200 plus on food for my family and now everything is canceled because there’s MICE RUNNING AROUND MY TOWNHOUSE. I can not live like this, maintenance is very INCOMPETENT and apparently a rodent issue isn’t an EMERGENCY. This was the last straw for me of the many things that have happened here. From my water heater going out and I had no hot water for days to my air conditioner being out for a week in 85 plus degree weather. Is maintenance apologetic, empathetic? No, it’s almost like they upset that you’re upset, you don’t wanna live with MICE! I will write a review everyday until my family is done right! I am absolutely disgusted, do not move here. Update: Maintaintence did not finish closing off gaps within the townhome where mice could enter, I was told by maintenance that he would be back in the morning. Never came. Overnight mice were then spotted in the downstairs of the home. My family had to go seek shelter elsewhere.
  • SJ
    Sharon Jernagin
    Nov 26, 2025
    3.0
    The evening before Thanksgiving, Javonte and Mark worked extra hard for approximately 5 hrs. rewiring my kitchen 220 outlet and connecting a new cord to a new stove. I am pleased that they were able to get new stove connected. I appreciate Their determination and hard work. Five 🌟Stars for Mark and Javonte. Three 🌟Stars for Sutton Place. Come to find out, my wiring in wall was the original wires from 1975 when units were built. The stove sutton place ordered is basic and very cheap, Not digital, no clock or timer. Big button dials from the 80's, No light or window to see food while it is cooking in oven. The stove looks really cheap. Definitely not a stove for the 21st Century.