Customer Service
Trevon and Jasmine received high praise for their exceptional customer service, professionalism, and attentiveness to residents' needs.
Maintenance Issues
While maintenance requests are generally handled quickly, there are ongoing concerns about unresolved pest issues and communication regarding maintenance.
Management Communication
Many reviews highlighted poor communication from management, with residents expressing frustration over unresponsive office staff and lack of follow-up on issues.
Community Experience
Overall, residents appreciate the community atmosphere and the spaciousness of the apartments, though some have raised concerns about noise and maintenance quality.
Mixed Reviews on Management
While some staff members are praised, others, particularly in management, received criticism for unprofessional behavior and lack of support.