Business Details
About
Apartment Rental AgencyHousing Rental
Details
- Requires appointmentAvailable
Location
Kensington at Beverly Hills Apartments
18335 W 13 Mile Rd, Southfield, MI
48076, United States
Hours
Reviews
4.1
169 reviews
5 stars
115
4 stars
17
3 stars
6
2 stars
6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Management Issues
Many customers expressed dissatisfaction with the property management, citing poor communication, unprofessional behavior, and lack of responsiveness to maintenance requests.
Maintenance Concerns
Numerous reviews highlighted ongoing maintenance issues, including slow response times and inadequate repairs, leading to frustration among residents.
Cleanliness and Condition
While some residents appreciated the cleanliness and updated look of their apartments, others reported issues such as mold, pests, and unkempt common areas.
Noise Complaints
Several tenants noted significant noise disturbances from neighbors, particularly from upstairs units, affecting their comfort and sleep.
Positive Staff Interactions
Despite the negative feedback, some residents praised specific staff members for their helpfulness and professionalism, indicating a mixed experience with customer service.
- PSPatrice ScalesSep 16, 20254.0Very nice area. Would be nice to rent the clubhouse since we actually pay for it.
- BWBrittany WilsonJul 28, 20255.0I had a great experience with the apartment application process at The Kensington at Beverly Hills. Everything was smooth, efficient, and well-organized. A special shout out to Jason, the community manager, who went above and beyond to assist me. He was incredibly helpful, responsive, and made the entire process feel seamless. His professionalism and attentiveness truly stood out.
- VDValerie DavisAug 5, 20235.0Maintenance was at my door within an hour after I submitted my repair order, he came in assessed the situation and my issue was resolved appropriately 20 minutes later!! Professional knowledgeable and speedy. Great Job Kensington!!
- LCLynn CohnApr 13, 20225.0My problem was resolved quickly with the usual courteous staff
Frequently Asked Questions About Kensington at Beverly Hills Apartments
What are the office hours for Kensington at Beverly Hills Apartments?
The office is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday from 10:00 AM to 5:00 PM. It is closed on Sundays.
Where is Kensington at Beverly Hills Apartments located?
It is located at 18335 W 13 Mile Rd, Southfield, MI 48076, USA.
Does Kensington at Beverly Hills Apartments allow dogs?
Yes, Kensington at Beverly Hills Apartments welcomes dogs and features a dog park on the premises.
Is an appointment required to visit Kensington at Beverly Hills Apartments?
Yes, appointments are required to visit the apartments.
How can I contact Kensington at Beverly Hills Apartments?
You can contact them by phone at +1 248-617-2194 or through their website https://www.kensingtonapartments.net/.
What categories does Kensington at Beverly Hills Apartments fall under?
It is an Apartment Rental Agency and offers Housing Rental services.
What nearby medical services are available around Kensington at Beverly Hills Apartments?
Nearby medical services include Dr. Dathatreya Kandagari (eyewear and optician), Asthma Allergy & Immunology Center, Summit Psychiatric Services, Foot Healthcare Associates, and Elm Street Clinic.
Are there nearby real estate and property management services?
Yes, nearby real estate and property management services include The Kensington at Beverly Hills, Encompass Management Group, and Michigan Premier Realty Group.
What nearby dining and fitness options are available?
Nearby dining includes Burger King and V & J Foods Of Mich. For fitness, there is Total Being Fitness gym nearby.
Is there a Facebook page where I can learn more about Kensington at Beverly Hills Apartments?
Yes, you can visit their Facebook page at http://www.facebook.com/thekensingtonatbeverlyhills for updates and more information.