Business Details
About
Apartment Rental Agency
The Crossroads at Southfield offers practically designed one, two, and three-bedroom apartments for rent in an ideal location. With immediate access to highways I-696 & M-10 and close proximity to popular metro Detroit employers, universities, and attractions. This pet-friendly apartment community is ideal for people from all walks of life. Each residence reveals a desirable galley-style kitchen with white cabinets*, Formica countertops, & GE appliances*. In addition to our spacious bedrooms, each floorplan includes a designated dining area, and a large living room with oversized windows. Residents enjoy access to amenities like a clubhouse, outdoor pool, fitness center, and on-site laundry facilities. Call today to schedule a tour!
Details
- Free parking lotAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.8
272 reviews
5 stars
152
4 stars
30
3 stars
22
2 stars
6
1 star
62
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Many residents reported ongoing maintenance problems that were either not addressed or poorly resolved, leading to dissatisfaction.
Management Response
While some residents appreciated the new management's efforts and responsiveness, others felt that their concerns were ignored or inadequately handled.
Community Improvements
Several reviews noted positive changes under new management, including property renovations and improved cleanliness.
Customer Service
Staff members, particularly in leasing and maintenance, received praise for their professionalism and helpfulness, although experiences varied.
Safety Concerns
There were significant concerns about security, including theft incidents and inadequate safety measures in the community.
- KHKevin Hanserd1 day ago1.0Building 10 front door stays unlocked Marijuana smoke comes from apt no#108 every day
- KCKaren Chambers-Smith1 day ago5.0Every Team member that I’ve spoken to has been courteous, professional and very accommodating!
- PSPat Swan-Brown6 days ago5.0Thank you for the timely response to my maintenance request. It’s greatly appreciated.
- AKanirudh komaragiriDec 17, 20251.0One of the worst experience ever. No security or cctv across. We lost 2 cars to theft in the span of 3 days. This is just worst place to live and there are problems with heater and cooler all the time. Just worst experience. And management is not even showing any concern whatsoever. They just collect their rent on time . One time we went on the last day to pay rent they were closed and we paid the rent next day first thing but charged with extra late fee charge. So basically living here is a nightmare. We can’t even leave whenever we want because of the deposit and all . Hope it’s get better atleast for other people.
- MTmiyah tDec 12, 20255.0I requested some information needed for my records. Aceela Woods who is the community manager was off the clock and still sent the information. I am very grateful this just goes to show how much she cares about the residents and how she will go out of her way to service us
Frequently Asked Questions About Crossroads at Southfield
What types of apartments are available at Crossroads at Southfield?
Crossroads at Southfield offers one, two, and three-bedroom apartments designed with spacious living rooms, designated dining areas, and galley-style kitchens featuring white cabinets and GE appliances.
Are pets allowed at Crossroads at Southfield?
Yes, Crossroads at Southfield is a pet-friendly community that welcomes dogs and features a dog park for residents.
What amenities are available to residents of Crossroads at Southfield?
Residents enjoy access to a clubhouse, outdoor pool, fitness center, and on-site laundry facilities.
What are the office hours for leasing inquiries at Crossroads at Southfield?
The leasing office is open Monday to Wednesday 9am-6pm, Thursday 9am-7:30pm, Friday and Saturday 9am-6pm, and closed on Sundays.
Is Crossroads at Southfield accessible for individuals with disabilities?
Yes, Crossroads at Southfield has wheelchair accessible entrances and restrooms to accommodate people with disabilities.
Where is Crossroads at Southfield located?
It is located at 20800 Knob Woods Dr., Southfield, MI 48076, with easy access to highways I-696 and M-10 in metro Detroit.
What nearby public transportation or landmarks can help me find Crossroads at Southfield?
Nearby landmarks include Knob in the Woods and The Crossroads at Southfield Apartments; being close to major highways I-696 and M-10 aids in easy access to the community.
What nearby dining options are available near Crossroads at Southfield?
Residents can enjoy dining at Towne Square Food & Spirits and Epic Cafe Southfield, both located nearby for convenient meals before or after visiting the community.
Are there nearby employment agencies close to Crossroads at Southfield?
Yes, employment agencies such as Accountemps, The Creative Group, and Robert Half Recruiters & Employment Agency are nearby, beneficial for residents seeking local job opportunities.
What nearby financial and banking services can residents access near Crossroads at Southfield?
Nearby financial services include Fidelity Investments, Sterling Bank & Trust, New Century Investment Management, and Advance Capital Management for residents' banking and investment needs.