Crossroads at Southfield

3.7
258 reviews

About

Apartment Rental Agency
The Crossroads at Southfield offers practically designed one, two, and three-bedroom apartments for rent in an ideal location. With immediate access to highways I-696 & M-10 and close proximity to popular metro Detroit employers, universities, and attractions. This pet-friendly apartment community is ideal for people from all walks of life. Each residence reveals a desirable galley-style kitchen with white cabinets*, Formica countertops, & GE appliances*. In addition to our spacious bedrooms, each floorplan includes a designated dining area, and a large living room with oversized windows. Residents enjoy access to amenities like a clubhouse, outdoor pool, fitness center, and on-site laundry facilities. Call today to schedule a tour!

Details

  • Free parking lotAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Crossroads at Southfield
20800 Knob Woods Dr., Southfield, MI
48076, United States

Hours

Reviews

3.7
258 reviews
5 stars
142
4 stars
28
3 stars
22
2 stars
6
1 star
60

What are people saying?

AI-generated from recent customer reviews

Management Changes

New management has been positively received, with many noting improvements in property upkeep and staff professionalism.

Maintenance Issues

While some maintenance requests are handled promptly and effectively, others are reported as slow or incomplete, leading to frustration among residents.

Parking Concerns

Residents express dissatisfaction with parking conditions, citing a lack of visible lines and insufficient space.

Staff Performance

Staff, particularly leasing agents and maintenance personnel, receive high praise for their professionalism, friendliness, and responsiveness.

Rent Increases

Many residents are unhappy with frequent rent increases, especially when accompanied by inadequate maintenance or upgrades.
  • TW
    Tykeasha Whitfield
    6 days ago
    1.0
    My concerns hasn’t been addressed
  • CS
    caroline smith
    Nov 17, 2025
    3.0
    The tech was nice and did talk to me. But I was not satisfied because the issue was not resolved. The tech also did not seem to be listening to me. He continued to tell me that I need to let the washer go through the whole cycle and I tried to tell him that I am and for some reason the washer is turning off and locking the door. It made me feel that he was not believing me and that I am the reason that the washer is not working.
  • NS
    Nakayla Scott
    Nov 7, 2025
    5.0
    Such a beautiful and spacious apartment, I love how quiet the apartment building is and that it’s only two floors. I also love how you can easily get access to the bathroom from the bedroom. Very nice apartment overall
  • BK
    Benita Koyton
    Oct 29, 2025
    5.0
    Maintenance was very prompt in addressing my concern. The problem was fixed quickly!!
  • CC
    Chonda C
    Oct 11, 2025
    2.0
    The new ownership is making progress to make the community better. However, the constant rent increases are insane, especially when there are no upgrades to your unit. But due to “market value”, rent increases at each renewal. Also, a special provision is now added to leases, “A move-out inspection fee of $125 will be due at the time a Notice to Vacate is submitted and is considered Additional Rent.” This is ridiculous and yet another fee for the tenant.

Frequently Asked Questions About Crossroads at Southfield

What types of apartments are available at Crossroads at Southfield?

Crossroads at Southfield offers one, two, and three-bedroom apartments designed with spacious living rooms, designated dining areas, and galley-style kitchens featuring white cabinets and GE appliances.

Are pets allowed at Crossroads at Southfield?

Yes, Crossroads at Southfield is a pet-friendly community that welcomes dogs and features a dog park for residents.