Village Club of Rochester Hills delivers apartment hotel experiential living in suburban Detroit with quick access to major employers, top schools, and popular attractions. Village Club of Rochester is also home to resort class amenities including 24/7 Whole Body Fitness, an Entertainment Clubroom, and outdoor pool. Our community features uniquely designed one- and two-bedroom apartments and townhouses with deluxe finishes.
While some customers praised the staff for being friendly and helpful, many others reported significant issues with unresponsiveness and poor communication, especially regarding maintenance requests and application processes.
Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, including delayed repairs, unresolved issues, and lack of follow-up from the maintenance team.
Deposit Refund Problems
A recurring theme in reviews was the difficulty in receiving security deposits back after moving out, with many residents reporting long delays and unresponsive management.
Cleanliness and Upkeep
Several customers noted concerns about the cleanliness and maintenance of the property, including issues with trash, mold, and general upkeep of the grounds.
Mixed Resident Experiences
While some residents expressed satisfaction with their living conditions and the amenities, others had overwhelmingly negative experiences, indicating a divide in resident satisfaction.
JB
Jacob B
Dec 15, 2025
5.0
I went in for a tour of the apartments with Becky on Saturday and was very satisfied with my visit. I came with so many questions and she was very patient and informative. Everything was promptly answered even after the tour she was quick to respond to every message I sent her. The facility seemed clean with some renovations as well. I really overall enjoyed my tour with Becky and the kindness she treated me with that day.
DJ
Darius Jones
Dec 6, 2025
5.0
Easy going process with knowledgeable people in the leasing office
HS
Henrietta Schteinburger
Nov 17, 2025
1.0
I tried to schedule a tour for this apartment and they wouldn’t even let me see it. I reached out multiple times, followed their process, and still got nowhere. If this is how unresponsive and disorganized they are before you even move in, I can’t imagine what it’s like once you’re a tenant dealing with maintenance or any real issues. HUGE red flag!! I ended up taking my business elsewhere. Would not recommend!!!
AC
Arjun Chadha
Nov 16, 2025
1.0
THEY SUMMONED ME FOR COURT OVER $200. I paid on time for the last 4 years. I had my autopay set up but there was an additional charge for around $40 for utilities. Instead of notifying me, they added an additional $190 in late fees. I paid it (despite being disappointed that I was paying an additional $190 in late fees for an initial $40 principle). Then 2 months later, I find out that they are SUING ME! This place is truly insane. I can't believe them. I am embarrassed for them.
JJ
Jen
Nov 10, 2025
5.0
I want to say in the past six months that I’ve lived here. I am so happy with all the repairs upgrades that you’ve done for me. Maintenance has been amazing. Management has been amazing. I’m just truly happy being here waking up every day to what I call my home. Rebecca, a.k.a. Becca has also been amazing too. So shout out too, Amanda, Becca, Roger, Steve, John and to the newest Maintenance team member known as T. Thank you all from the bottom of my heart!