Staff Performance
Many customers praised the office and maintenance staff for their helpfulness and responsiveness, particularly highlighting individuals like Claire and Bethany.
Maintenance Issues
Numerous reviews reported ongoing maintenance problems, including delays in repairs and unresolved issues, particularly with plumbing and appliances.
Management Concerns
Several customers expressed frustration with management's lack of professionalism, poor communication, and unfulfilled promises regarding lease terms and maintenance.
Living Conditions
Feedback indicated significant issues with the quality of living conditions, including pest problems, noise disturbances, and safety concerns related to the surrounding area.
Mixed Experiences
While some residents enjoyed their time and found the community pleasant, others had negative experiences that led them to recommend avoiding the complex.