Business Details
About
Property Management Company
Kramer-Triad Management Group is a community association and property management company based in MI.
Location
Hours
Reviews
3.6
336 reviews
5 stars
208
4 stars
8
3 stars
8
2 stars
7
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several employees, particularly Tracy Vincent, Linda Martin, and Ryan, received praise for their responsiveness and helpfulness, while others reported poor communication and lack of follow-through.
Management Quality
Mixed reviews on management quality; some residents appreciate the professionalism and efficiency of certain managers, while others express frustration over unresolved issues and lack of accountability.
Maintenance Issues
Numerous complaints about delayed maintenance and unresolved property issues, with some residents feeling neglected and frustrated by the lack of urgency.
Community Engagement
Positive feedback on community events and staff involvement, with several residents noting the helpfulness of staff during events and in addressing community needs.
Overall Satisfaction
Overall satisfaction varies widely; while some residents express gratitude for specific staff members and improvements, others are highly dissatisfied with management practices and communication.
- SLSue LeslieNov 17, 20252.0I live in one of their properties in Michigan. I have found it difficult to receive timely follow up regarding significant owner requests and I have experienced very poor service as a longtime property owner.
- SBSandy BoskerNov 6, 20255.0It was our pleasure to have worked with Zachary Xydis these past few weeks. He took the time to hear what we had to say about a situation going on. He was very polite and professional and promised to do some research about the situation. He was able to do so and bring some resolution to it. Thank you so much to Zachary and all He did. It was much appreciated! Sandy Bosker Hinchcliff
- LLLisa LembleOct 9, 20255.0Just received the Pittsfield Village Condo Association newsletter for October. Having been the editor of community organization newsletters, I know how much effort has to go into coaxing information from committees, the Board, and members, and organizing it in an attractive and easy-to-read document. I really appreciate the truly excellent job Tracy does pulling it all together every month. Thank you!
- KBKathleen BarrettAug 28, 20251.0For two years now, costs have risen, and a special assessment given, yet there air conditioning has not been repaired. Many condo owners had to buy personal air conditioners just to survive the heat. They refuse to answer complaints. The grounds are overgrown with weeds (often many feet tall) and to clean up they simply weed whack them down, including the flowers. This property is in an affluent area and is beginning tolook more like a slum. What this company has done since taking over is disgraceful.
- CPCarol Barbour, PhDAug 26, 20255.0Tracy Vincent goes above and beyond to help members of the University Commons community. Recently she arranged to notarize a document my husband and I needed, helping us save time and much more convenient than going in to our bank. We appreciated that!
Frequently Asked Questions About Kramer-Triad Management Group
What services does Kramer-Triad Management Group provide?
Kramer-Triad Management Group is a community association and property management company based in Michigan.
Where is Kramer-Triad Management Group located?
Kramer-Triad Management Group is located at 555 Briarwood Cir, STE 140, Ann Arbor, MI 48108, USA, in the Kramer-Triad Management Group building.
What are the office hours for Kramer-Triad Management Group?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Kramer-Triad Management Group by phone or email?
You can reach Kramer-Triad Management Group by phone at +1 248-888-4700 or by email at customerservice@associaonline.com.
Does Kramer-Triad Management Group have an official website?
Yes, their website is http://www.kramertriad.com.
What property management categories is Kramer-Triad Management Group associated with?
They specialize in property management, property and building maintenance, community associations, and are associated with Associa.
Are there any real estate agencies near Kramer-Triad Management Group?
Yes, nearby real estate agencies include Traylor & Associates Realty, Heide Otto Real Estate One, Michelle Stalmack, and Tonya Ireland Real Estate One, among others.
Is there a mortgage lender close to Kramer-Triad Management Group?
Yes, Total Home Lending is a nearby mortgage lender that customers can visit for lending services.
Are there professional services near Kramer-Triad Management Group that might assist with business needs?
Nearby professional services include Denison Consulting (marketing and educational services) and POWER Engineers (engineering and professional services).
How might visiting nearby locations benefit a customer visiting Kramer-Triad Management Group?
Customers can coordinate visits with nearby real estate agents and mortgage lenders, or explore local professional services and educational centers like Prometric for test preparation before or after meeting with Kramer-Triad Management Group.