Metro 710

Reviews

• AT

  Alli T

  Jul 2, 2024
  5.0
  First Of All Miss Carrol Is Excellent and Beyond. However; I Just Wanna Give A Huge Documented Notification Of Gratitude. My Maintenance Engineer [Jose] Is Absolutely Prompt, Respectful, Friendly, Kind Knowledgeable And Courteous. I Just NeededvTo Send A HUGE THANK YOU TO JOSE!!
• KL

  Kermit LeBlanc

  Jun 3, 2022
  5.0
  Overall, the Apartment is pretty nice. Every thing looks fairly new save for a few of the closets, but you can still tell they're being taken care of. When I moved in it was clean and nothing was dusty or moldy; however, I did spot a roach on one of my first nights. Moving can be quite the struggle. The building is pretty cramped and tight so bulky items can be difficult to bring in. One negative about this is there seems to only be one lady working in the office. Not to say she isn't doing a phenomenal job, but still, there's only so much one person can do at a time. Oh, and the parking situation is less than ideal. You're not guaranteed a spot and parking is sparse on the surrounding streets. There are other options, such as other garages, but some of them can get expensive quickly. -edit: roach situation was promptly handled within a few days and they actually have an exterminator come out weekly, apparently. A+ from me so far. - From a verified resident on ApartmentRatings
• RN

  Raina N

  Jun 28, 2021
  1.0
  Carroll was very kind when we were shown the apartment. The trouble started when we applied. Metro 710 using a company called CoreLogic to assess their applications. When we were denied, Carroll said there was nothing she could do and to reach out to the company. When we reached out, they said nothing was wrong with my partner's credit and that the other two applicants weren't even in their system. When reviewing the the CoreLogic report (sent to us via picture from Carroll), we noticed that much of the information given to CoreLogic was incorrect despite wheat we entered in the online portal. According to CoreLogic, the property manager enters this information, it is not sent directly from the application portal. Clearly the information was entered incorrectly. They listed the same social security number twice for two different people. This is not an error we could have made because we each entered our information separately. The error must have been made on the part of Metro 710 or CoreLogic. They just keep pointing the fingers back at each other. When we called to inform Carroll of the mistake, we were told to apply again and that no part o that cost for this new application or the original application would be reimbursed, even though the incorrect CoreLogic report was not our fault. This has fully deterred me from applying to this apartment and I am happy we did not move in there if this is how they handle sensitive information. Completely unhelpful and unprofessional. I have been scammed out of 75 dollars.
• GC

  Gabrielle Clark

  May 21, 2021
  4.0
  Great location in downtown. Great management and staff. Updated appliances and speedy attention to maintenance requests. Secure building in a safe area. Near the metro for easy access. Love it. - From a verified resident on ApartmentRatings
• EP

  Elizabeth Perez

  May 14, 2021
  5.0
  So far, Carrol and Jose have been amazing. I'm still in the process of moving in as I'm coming from out of state, but they have been so attentive to all my questions/concerns and super accommodating. I hope this is an example of what I can come to expect in my new home in Silver Spring! - From a verified resident on ApartmentRatings

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