The Courts of Avalon

Reviews

• RF

  Rachel Foster

  Jan 20, 2026
  1.0
  I’ve only been living here for six months and I regret signing my lease. The only thing that’s “luxury” about these apartments is the fact that you have your own garage. Have a maintenance issue? Good luck. The insulation in these $2100+ units is an absolute joke. I’ve made multiple maintenance orders, contacted the leasing office, and corporate to still have the same issue. My HVAC can barely keep my apartment at 65 degrees on a good day. Leasing office has the audacity to send an email reminding residents to “keep their windows closed” to seal heat in. Who really has their window open when it’s 20 below outside? My space heater does more than this sorry excuse for a heating unit. There’s a fireplace in here, but I’m convinced it’s for decoration only. Maintenance is painfully slow and usually breaks something else when completing an order rather than solving the problem. I can’t wait to decline my lease renewal this summer.
• MM

  M Miles

  Jan 18, 2026
  1.0
  My parents have lived at the Courts of Avalon for 20+ years and the management team has been accessible and accommodating, for the most part. Over the past few months, getting assistance and a prompt resolution with service requests has become very difficult. They rarely answer the phones and the voicemail cuts off when trying to leave a message. I’ve had nothing but good experiences with John and he provides a follow up when needed. The property manager Erin, on the other hand, is the reason I’m writing this negative review. When I had to contact the office every day for two weeks over the Christmas holidays (emails, phone calls, office visits) regarding the need for the weather stripping to be replaced around the front door, she offered me assistance with having my 86 year old father vacate the property at the end of his lease…which had nothing to do with the issue at hand. All residents deserve to be handled with empathy, respect and understanding. Maybe Allegiant-Carter should require their staff to take mandatory customer service classes, annually. “Please understand again, this is a delay due to the nature of the ticket. Our goal as a community is to bring relief as quickly as possible. With the holiday clearing our orders from vendors I am sure will pick up not causing delays. If you would like additional information of vacating the home at the end of your lease I can provide this to you as well”
• UI

  Umida I

  Jan 9, 2026
  1.0
  I have never in my life wrote a review, but this place is just so horrible that I am forced to notify future tenants. I wish I could give them negative 10! This place is a rip-off!!! Management is very very very unprofessional. They don't respond to anything. You have to constantly demand what you want, and all they say is: "I don't know what happened". Because of their delays you end up spending more. Maybe that's how they make money ripping off of the existing tenants! My advice- document every single payment and every single maintenance order because they will get you when you move out! They make so many mistakes and you will end up paying for them. They say they will do move-in and move-out inspections with you but they will never be available. So when you do have the existing maintenance problems when you move in, you will pay for them when you move out! I have lived in other complexes before and never had issues. Save your money and energy and go across the street to The Residences at Waterstone. They are much nicer people and more willing to work with you than these jokers! Beware!
• GM

  Gwendolyn Montgomery

  Dec 13, 2025
  5.0
  Gia was very nice and thorough. I love the 2BR with a 1 car garage.
• BD

  Brashae Deshields

  Nov 18, 2025
  2.0
  This the WORSE PLACE TO LIVE AT! Maintenance is TERRIBLE AND LEASING OFFICE IS THE SAME! The lady that works in the office is very unprofessional. Maintenance doesn’t have an emergency number or at least I wasn’t told about it. Very unorganized! I would NOT recommend no one to live here! They need to be called up by the better business bureau on them!