Staff Performance
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Kim, Leona, and Debbie.
Maintenance Issues
While some reviews noted quick and efficient maintenance responses, others reported ongoing issues with unresolved problems and poor communication from management.
Community Experience
Several reviews mentioned a pleasant living environment with well-maintained grounds and a friendly community atmosphere, although some residents expressed concerns about noise and neighbor disturbances.
Management Concerns
Numerous complaints were directed at management regarding poor communication, unprofessional behavior, and lack of responsiveness to tenant issues.
Cost and Value
Many reviews indicated dissatisfaction with rising rents and additional fees, leading to perceptions that the value for money was declining.