recently had the pleasure of purchasing my home from Pulte Homes, and I can honestly say that my experience has been nothing short of amazing! From the very beginning, the team was incredibly responsive and attentive, guiding me through every step of the building and buying process. The quality of construction and attention to detail truly set Pulte apart from other builders. I was especially impressed with the design options available, allowing me to personalize my home to fit my style perfectly. The construction manager, Ryan, was a standout, providing exceptional support and communication throughout the entire process. He made sure everything went smoothly and addressed any questions I had promptly. I couldn't be happier with my new home and highly recommend Pulte Homes to anyone looking to build or buy. Thank you, Pulte, for making my dream a reality!
BG
Bonsu Georgina
Nov 17, 2025
1.0
My family and I are extremely disappointed with our experience regarding the flooring in our new Pulte home. The flooring installed does not match what was showcased and represented in the model home at the time of purchase. The model home played a major role in our decision, and we relied on Pulte’s presentation and guidance throughout the selection process.
It is unreasonable to expect buyers to rely solely on a small 12x12 sample board when the model home displays a completely different product. We were verbally reassured that the flooring in the model would be the same or the closest match available. Instead, what we received looks noticeably different, and does not reflect what influenced our buying decision.
When we raised this concern, we were told that nothing would be done because the sample board we selected was documented in the design paperwork. While we understand the importance of documentation, this response dismisses the significance of what was visually shown and verbally confirmed during the sales and design stages. As homeowners, we trusted Pulte’s representation, and we feel that trust was not honored.
We are saddened by the lack of accountability and disappointed in how our concern was handled. We hope Pulte reviews how model homes, discontinued materials, and customer expectations are communicated so future buyers do not experience the same issue.
RI
Randall Inniss
Jul 9, 2025
2.0
I have been in my home for just over a year and had my 1 year inspection. There were too much work that need to be done after a year. I had a 5 bedroom house that did not have that level of work needed after a year. They put sod in the yard that like patchwork that was discussed qith them prior to close. My garage has crack in the floor and each week they grow and open. The care representative is not there when people come into your home to work on itwms and the home owner need to tell these people what to do because they are not sure. They shipped repair materials to my home without informing me and then have me store it apparently until they have time to come and do the work. This type of wxperience in unacceptable for the money spent by buy these homes. The representative act like the home owner is asking for too much for a 500.000 dollar townhome. Currently we are on week number 7 of repair work and they are not complete. So 7 weeks of having people in and out of you home. The photo is just the ceiling in the dining room.Pulte is not what I heard they were from other people and it appears that we made a mistake by buying here.
Frequently Asked Questions About Watershed by Pulte Homes
What are the closing costs for a new construction in Watershed?
The closing costs for a new construction home in Watershed are approximately 5% of the total purchase price. Please ask your sales consultant for more information.
Am I responsible for indoor and outdoor pest solutions in Watershed?
You are responsible for indoor and outdoor pest solutions for your new home in Watershed.
Are there sidewalks and crosswalks for pedestrians in Watershed?
Yes, there are plenty of sidewalks and crosswalks for pedestrians in our new construction community of Watershed.
How do you enforce parking policies in Watershed?
The homeowners' association in Watershed is empowered to enforce parking. Please check with your HOA manager regarding specific policies.
Is there a height restriction to plants, trees, and grass in Watershed?
The beauty of our new homes in Watershed is very important to us. Please check with your HOA manager regarding specific height restrictions to plants, trees, and grass.
What are the noise policies for common areas in Watershed?
While our new homes do not have a specific noise policy for the common areas, we ask that residents of Watershed please be considerate of others in the community when hosting get togethers that go late into the evening.
What does the homebuilder warranty cover in Watershed?
We don't just build you a new home, we stand behind it! That’s why, with every home at Watershed, we provide a limited home warranty that is easy to understand and based on common sense. We believe our homeowners have a right to expect a clean new home complete and free of defects at the time of closing. Things should work.
As detailed in our limited home warranty, if there are problems because of defects in materials and workmanship during the warranty term, we will arrange for their repair or replacement. In general and subject to certain exclusions, our limited home warranty includes coverage for materials and workmanship; coverage for heating, air conditioning, electrical, and plumbing systems; and coverage for structural components of the home. And, our home warranty transfers to the next owner if you decide to sell your home. Please visit our website to learn about our specific warranty coverages. There you can review the specific warranty booklet applicable to our homes in your market containing the complete limited home warranty terms, limitations and exclusions.
Do you offer trash pickup and recycling in Watershed?
Yes, we offer trash pickup and recycling at our new homes in Watershed. This service is included in your HOA fees.
Are these new construction homes in Watershed great for raising kids?
Yes, Watershed is great for families with kids, as well as all types of homeowners. Residents can enjoy a clubhouse, bike pump track, outdoor pool, a dog park, multiple recreation areas, and more.
How much do homeowners association fees cost in Watershed?
As of May 2023, the homeowner's association fee for our new homes in Watershed costs $110 per month and include: Sidewalks throughout the community, street lights, additional guest parking, common ground & entrance feature maintenance, mailbox pavilion, trash and recycling removal, common area snow removal, common area trash removal, dog waste stations, The Refuge clubhouse, bark park, bike pump station, and more. Please check with your sales consultant for the most up-to-date information.
What are the closing costs for a new construction home in Watershed?
The closing costs for a new construction home in Watershed are approximately 5% of the total purchase price. Please ask your sales consultant for more information.
Am I responsible for pest control in my Watershed home?
Yes, homeowners are responsible for indoor and outdoor pest solutions in Watershed homes.
Does Watershed have sidewalks and crosswalks for pedestrians?
Yes, Watershed includes plenty of sidewalks and crosswalks for pedestrian safety in the community.
How are parking policies enforced in Watershed?
The homeowners' association enforces parking policies. Contact your HOA manager for specific guidelines.
What does the homebuilder warranty cover at Watershed?
The limited home warranty covers defects in materials and workmanship, including heating, air conditioning, electrical, plumbing systems, and structural components. It transfers to the next owner if you sell your home.
Are trash pickup and recycling services provided in Watershed?
Yes, trash pickup and recycling services are included in your HOA fees at Watershed.
What amenities does Watershed offer for families and children?
Watershed offers a clubhouse, bike pump track, outdoor pool, dog park, multiple recreation areas, and is great for families with kids.
What are the sales office hours for Watershed by Pulte Homes?
The sales offices at Watershed are open daily from 10am to 5pm.
Are there convenient places to get coffee near Watershed?
Yes, Starbucks and Panera Bread are nearby coffee shops where you can enjoy a coffee or snack before or after visiting Watershed.
Where can I find urgent care clinics close to Watershed?
Patient First - Laurel is a nearby urgent care clinic where residents can receive medical attention when needed.
Are there nearby automotive services near Watershed for car maintenance?
Yes, there are multiple automotive services near Watershed including Auto Collision Mechanics, Ourisman Honda of Laurel, and Bowie Auto Clinic Collision Center to help with repairs and maintenance.