Concord Park

3.6
281 reviews

About

Apartment Building
Expand your view with a next-level home at Concord Park. Our one, two, and three bedroom apartments in Laurel, Maryland, meet your every need when it comes to modern living. Admire high-end touches like vaulted ceilings, vinyl plank flooring, and a private balcony or patio. Our residents also have access to indulgent amenities like a fitness center and a swimming pool.

Location

Concord Park
7903 Orion Cir, Laurel, MD
20724, United States

Hours

Reviews

3.6
281 reviews
5 stars
147
4 stars
26
3 stars
24
2 stars
14
1 star
70

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers frequently reported poor communication and unresponsiveness from management, with many stating that their concerns were ignored or inadequately addressed.

Maintenance Problems

Residents expressed dissatisfaction with the maintenance service, citing long wait times for repairs and unresolved issues, including pest infestations and broken amenities.

Safety Concerns

Multiple reviews highlighted safety issues, including broken security features, unlocked doors, and incidents of theft, leading to a general feeling of insecurity among residents.

Mixed Staff Experiences

While some residents praised individual staff members for their helpfulness and professionalism, others reported negative interactions with the leasing office, indicating inconsistency in customer service.

High Costs

Many reviews noted that the rent and additional fees were perceived as excessive given the quality of service and living conditions, leading to frustration among tenants.
  • OO
    Oleg
    6 days ago
    1.0
    I strongly advise anyone looking for a new home to stay far away from this complex. What started as a promising place to live has turned into a daily headache due to complete management neglect. Zero Communication: The staff is completely non-responsive. No one ever answers the phone, and emails go ignored for weeks. If you have an emergency or a simple question, you are essentially on your own. Poor Maintenance: The "upkeep" here is non-existent. Common area doors are frequently broken, which is a major safety concern. It feels like the building is falling apart, and management has no interest in fixing it. Pest Issues: The building is overrun by pests. Despite multiple complaints, the issue hasn’t been properly addressed, making the living conditions unsanitary and uncomfortable. Safety Concerns: Between the broken doors and the lack of response from staff, I do not feel supported or safe here. Living here has been a series of disappointments. Save yourself the stress and find a management team that actually cares about their tenants and the state of their property. READ THE ONE STAR REVIEWS!!! Reply from the community says " Please reach out to us at your earliest convenience." What a joke! They never answer the telephone!
  • NS
    Nichelle Stevens
    Dec 27, 2025
    1.0
    The apartments are nice. However, everything else was terrible! I was only there 2 years and went through like 3 new management; smh which were terrible! They got new swim wrist bands and had the audacity to NOT allow me to switch over because I didn't yet pay my monthly bill. It was only like the 2nd of the month at that time and I've been there for over a year at that point. The mailroom and the process SUCKS the worse. They allowed packages to be everywhere, no lock no nothing! Had many packages stolen or lost. Also my car was broken into and my best friend at the time who lived there, her car was STOLEN! Then we had roaches and ants! I've never on my life had to deal with roaches and bugs for that matter! For the price, you'd think they would straighten up and figure it out! Beautiful to look at, but not all that! Hated my experience and glad I moved away!
  • KF
    KeSyLeLa Fonlon
    Dec 25, 2025
    5.0
    Since moving into Concord Park a month ago, Mr. Bobby the maintenance man has been nothing but helpful and reliable. Anytime an issue comes up, he responds quickly and gets the job done right. His professionalism, kindness, and attention to detail truly make a difference in feeling comfortable at home. It’s clear he takes pride in his work and genuinely cares about the residents. Concord Park is fortunate to have Mr. Bobby on their team, he is a true asset to the community.
  • AM
    A. Moore
    Dec 23, 2025
    5.0
    Maintenance staff is exceptional. Brandon does a great job whenever I need assistance. He goes out of his way to make sure his work is satisfactory and that the job is done! Always friendly and professional. He deserves a raise!!!!!
  • RB
    Rita brooks
    Dec 16, 2025
    5.0
    I had a great experience with my maintenance technician. Brandon was very professional, responsive, and resolved all of my issues quickly. He explained everything clearly and made sure the job was done right. I truly appreciate his efficiency and great attitude. Brandon deserves a raise. Thanks Brandon.