Management Issues
Customers frequently reported poor communication and unresponsiveness from management, with many stating that their concerns were ignored or inadequately addressed.
Maintenance Problems
Residents expressed dissatisfaction with the maintenance service, citing long wait times for repairs and unresolved issues, including pest infestations and broken amenities.
Safety Concerns
Multiple reviews highlighted safety issues, including broken security features, unlocked doors, and incidents of theft, leading to a general feeling of insecurity among residents.
Mixed Staff Experiences
While some residents praised individual staff members for their helpfulness and professionalism, others reported negative interactions with the leasing office, indicating inconsistency in customer service.
High Costs
Many reviews noted that the rent and additional fees were perceived as excessive given the quality of service and living conditions, leading to frustration among tenants.