Brand Certified
Mariner's Pointe
3.4(262 reviews)
Certified by Mariner's Pointe • Feb 22, 2026
Business Details
311 Trimble Road, Joppatowne, MD
21085, United States
Certified by Mariner's Pointe • Feb 22, 2026
(541) 590-2025
Certified by Mariner's Pointe • Feb 22, 2026
https://www.livemarinerspointe.com
Certified by Mariner's Pointe • Feb 22, 2026
About
Certified by Mariner's Pointe • Feb 22, 2026
Apartment Building
Find your perfect fit in a great location in Harford County with a one, two, or three bedroom apartment or townhome at Mariner's Pointe. This pet-friendly community features amenities designed to simplify your life and a friendly vibe that will make you feel welcome from day one. Our spacious floor plans have been thoughtfully upgraded for style and comfort.
You’ll love the convenience of this Joppatowne location, with an array of shops, restaurants, and entertainment options at your fingertips.
Location
Certified by Mariner's Pointe • Feb 22, 2026
Hours
Certified by Mariner's Pointe • Feb 22, 2026
Reviews
3.4
262 reviews
5 stars
141
4 stars
16
3 stars
9
2 stars
5
1 star
91
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
While many customers praised the maintenance staff for their quick response and helpfulness, several reviews highlighted ongoing issues with pest control, heating, and plumbing that were not adequately addressed.
Customer Service
The leasing office staff received mixed reviews; some customers reported excellent service and responsiveness, while others experienced poor communication and unprofessionalism.
Cleanliness and Safety
Numerous reviews mentioned serious concerns about cleanliness, including pest infestations and mold, leading to dissatisfaction with living conditions.
Overall Experience
Overall, experiences varied widely, with some residents expressing satisfaction with their living conditions and staff, while others reported significant frustrations with management and maintenance.
- ASAlanda Smith1 day ago5.0We just had our unit serviced by Mr Joe the maintenance man. He fixed our washing machine and is collecting the parts to fix our dishwasher too.He came in super professional, with great know-how and technique. Your hard work is greatly appreciated!
- DDDestiny2 days ago5.0Kirsten was such great help ! The service in the whole office was amazing and they had patience with me. I definitely will be recommending to friends and family
- JLJim LarkinsFeb 10, 20265.0This review is for Joe in maintenance. My heat went out Saturday night and he was there first thing Sunday morning. Joe quickly found the defective part and had the heater back up first thing Monday morning. Joe Rocks!
- LSLori SpanglerFeb 6, 20265.0My work order was done fast and complete. Joe’s is very Knowledgeable about the equipment and very respectable to me and my daughter. He explains things very well. I like Joe and Lake would like to have him come all the time to my apartment.
- BMBRINTNEE MURRYJan 30, 20265.0I recently lost heat and called the emergency line and was connected to Dennis . Dennis was excellent. He arrived prepared, quickly identified the issue with my heating system, and resolved it efficiently. He was very knowledgeable, professional, and respectful throughout the visit. I truly appreciated how quickly he was able to restore my heat and his clear understanding of the work needed. Great service overall.
Brand Certified Facts from Mariner's Pointe
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Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website