Queens Purchase Apartments

Reviews

• BM

  Betty McCoy

  Feb 2, 2026
  3.0
  Good Morning, No One has come to fix the knob on the shower, I can't take a shower, the knob is breaking I could turn the water off...I have a plumbing problem in my bathroom...I still have snow and stuff in front of my door, so I can't get out...I don't want to fall...My bones don't heal that fast...How long do I have to wait to get this done. I'm at 1202 Handworth Pl.. Apt.L...The emergency crew is no good... he never came when had a problem with my heat... I have been living her going on 7 years and this the first time I have seen no one come around and take care of this snow ...Thank you..Betty McCoy
• EB

  Era Bethel

  Jan 5, 2026
  5.0
  My experience with Queens Purchase Apartments was nothing short of amazing. Living my new home, my only issue is being able to pay online. I created an account and it wouldn’t let me pay my rent online. If someone can assist me with doing that I’d greatly appreciate it it.
• DW

  daja wright?

  Jan 3, 2026
  1.0
  This review is LONG overdue. Been living here for five years/ six years haven’t had any significant problems til earlier last year . SO MANY THINGS WRONG WITH THIS COMPANY! Let’s start with the constant car robbings / jackings , if you have a Kia or Hyundai prepare yourself to have someone either smash the window or ( what happened to me ) have your car handle ripped off in attempt for someone to steal it. All these cops here / security but they can’t catch the people responsible for this. Second the roach problem here is insane. I do everything to keep my house clean yet they persist. Third and finally the overall communication / attitude of the staff and maintenance that works for this company. Due to the pest issue I called for maintenance , they took their sweet time coming here and when they did come I did not have the apartment “ready” for them as stated in our lease. Fine , I receive one strike, then I get on the phone with the front desk lady for maintenance and explain vehemently that I do not feel comfortable having maintenance in the place I PAY FOR when I’m not here. Since they contract their maintenance and don’t actually know the people that are working for them I don’t want strangers in my home when I’m not here period. I go onto explain that I can also not request off work three days prior to them coming and that their notice should be done sooner to allow their tenants proper time to inform jobs ( I work a 9-5 ). The lady on the phone proceeds to tell me that they cannot reschedule or cancel maintenance coming which okay , fine but then proceeds to schedule them to COME BACK to my apartment two weeks later🤦🏾‍♀️ “notifying” me three days prior AGAIN! Which leads to a second strike. Lady if I could not do it two weeks prior why would you schedule them to come back again with little to no notice??? Then over the phone she tells me it’s policy and it’s in my lease🫩 And now I have two strikes against me and could be evicted. I’ve lived here for literal years and have been a quiet / to myself neighbor / tenant and this is how they treat me and talk to me. I’m supposed to meet with management to discuss the miscommunication and lack of care they have for me , someone that’s paying them but , genuinely I think this is a blessing in disguise. For the amount I pay here I’m not going to debate about things that pertain to my safety and comfort. If I don’t get “evicted” now best believe I am NOT renewing my lease with this company. With my credit score and the payments I’m sure I can find a better complex that does actually CARE about their tenants and the fact that we are paying for their paychecks. Oh almost forgot literally had someone try to break into my apartment also in the summer so this place is definitely a five star 💩 show. Edit :( the number they gave me to contact them does not work and the lady that I spoke to on the phone stated maintenance will contact me ; it’s been three days still no contact from management or maintenance 🤦🏾‍♀️ You literally can not make this stuff up ) Plus I’m getting evicted out of this place with two weeks notice 🫩 we’re a “danger “ to our neighbors even though the roaches are literally coming from our neighbors. this company sucks and their communication sucks Live here for five years!!!! They have zero loyalty
• TW

  Towanna Watson

  Dec 6, 2025
  5.0
  I’m feeling incredibly grateful tonight. After my divorce, Henderson & Webb gave me the chance to start over and have a place of my own. I stayed there for 12 years, and it truly became part of my healing and rebuilding. Now, I’m blessed to say I just moved and purchased my very own home! 🏡 I’m so thankful for every step of this journey.
• TA

  Tyrone Allen

  Nov 23, 2025
  5.0
  Very helpful and I love it

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