Hartland Village Apartments

3.5
271 reviews
Hartland Village Apartments - GBP Cover Photo

About

Apartment BuildingApartment Rental Agency
Discover the perfect blend of value and convenience at Hartland Village Apartments! Located in Essex, our apartment complex offers a variety of floor plans, including studios, one-bedroom, and spacious two-bedroom options. Enjoy immediate cost savings with blinds already installed in every window. Select apartments boast private balconies or patios, kitchens with breakfast bars, and built-in bookcase/entertainment centers. Experience the comfort and security of intercom systems, enclosed carpeted entranceways, fully equipped kitchens, and ceramic-tiled bathrooms. Welcome home to Hartland Village Apartments!

Location

Hartland Village Apartments
1103 E Country Terrace, Essex, MD
21221, United States

Hours

Reviews

3.5
271 reviews
5 stars
129
4 stars
39
3 stars
22
2 stars
11
1 star
70

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Several customers reported ongoing maintenance problems, including ineffective pest control, non-working AC units, and slow responses to urgent requests.

Customer Service

While some customers praised the professionalism and helpfulness of certain staff members, others experienced unprofessional behavior and poor communication from the leasing office.

Safety Concerns

Multiple reviews highlighted serious safety issues, including vandalism, noise disturbances, and a lack of communication regarding security measures.

Pest Infestation

Numerous complaints were made about severe pest issues, particularly mice and roaches, with many tenants expressing frustration over the lack of effective solutions.

Overall Satisfaction

Customer experiences varied widely, with some expressing satisfaction with their living conditions and others feeling trapped and unhappy due to ongoing issues.
  • EW
    Ervin “Ervgotti” Walden
    3 days ago
    5.0
    Nice place 2 live
  • TW
    Tricie Williamson
    Dec 5, 2025
    3.0
    Hartland is ok if you looking for a cheap or reasonable apartment to rent that is pretty much safe. The apartment can use some improvement as far painting and replacing the blinds that been in these apartment for over 100 years. I think the laundry room in the basement is awful. The room needs to be clean and floors need to be redone. I try to keep the door to the laundry room close. I have to mention that maintenance can be slow with repairing.
  • SG
    Scooter Goodman
    Dec 2, 2025
    5.0
    This company gave me a chance when all others didn’t. I’m very grateful for them. Maintenance is great never had any issues with them fixing anything. Would highly recommend this company
  • CX
    Cat Ximenez
    Nov 30, 2025
    2.0
    I wrote the info at HendersonWebb email, and asked for a return phone call to discuss a flea infestation; despite my not having a pet! Although the exterminators had came weekly around the time I wrote. It too/has taken weeks/4-5 extermination visits befor I saw any progress. I had yet to hear from a person as I requested in the letter. So my experience with HendersonWebb is poor. Back when I had the 4 to 5 years of leaking in my bathroom, I never once heard from a person. When they double charged my bank for one months rent, I still never heard from a person. I think they are unprofessional for not talking to tenants about their situations. In terms of the exterminators contacted for HW……they’ve been to my apt at least 4 to 5 times, (maybe moor), but I was also told not to be in the apartment when they come. I have no clue how their performance is. However, whatever they are using to exterminate my apartment, did not work for more than two days at a time, before I would start feeling fleas start coming out again. Although I do not know how well of a job they did, I know whatever they used to exterminate apt. their process and knowledge of fleas & their life cycle, and how sick they can make me/ppl with autoimmune diseases, their knowledge of this is also poor. They are exterminators they should know the life cycle of a flea. It can be up to 90 days; so spraying two weeks in a row does nothing for a 90 day life cycle of fleas. Their instructions for the extermination is to wash all your clothes in hot water; but hot water heater constantly stops working and for two days, it was 24 hours at a time, in the last month! More to come!
  • SS
    SIMPLY SlayAGEZ
    Sep 28, 2025
    1.0
    On a recent evening, while unloading groceries, I noticed two unfamiliar individuals smoking near the entrance. Shortly after I entered my apartment, I heard what sounded like gunshots and when I looked out the window, one of the young ladies was holding a huge knife. The following morning, I discovered that a neighbor’s vehicle had been vandalized—door handles were removed, the car was marked up, and the tires were damaged. The next day, I observed damage to two neighbors’ windows, suggesting an attempted break-in. Police were present and actively investigating when I left for work. Upon returning home later that day, law enforcement was still on-site due to another incident involving forced entry into a neighbor’s apartment. The door was visibly damaged, with the knob completely removed. Despite these serious events, there has been no communication from the leasing office to residents regarding safety measures, repairs, or next steps. Additionally, the broken windows remain uncovered, and pest issues persist—further compromising the health and safety of tenants. This environment has become increasingly distressing, and I am deeply concerned for my well-being and that of my neighbors. I respectfully request immediate attention to these matters, including property repairs, increased security measures, and clear communication with residents. If no action is taken, I will be seeking legal counsel to ensure that tenant rights and safety standards are upheld.

Frequently Asked Questions About Hartland Village Apartments

Where is Hartland Village Apartments located?

Hartland Village Apartments is located at 1103 E Country Terrace, Essex, MD 21221, USA.

What types of apartments are available at Hartland Village Apartments?

They offer studios, one-bedroom, and spacious two-bedroom apartment floor plans.