Discover the perfect blend of value and convenience at Hartland Village Apartments! Located in Essex, our apartment complex offers a variety of floor plans, including studios, one-bedroom, and spacious two-bedroom options. Enjoy immediate cost savings with blinds already installed in every window. Select apartments boast private balconies or patios, kitchens with breakfast bars, and built-in bookcase/entertainment centers. Experience the comfort and security of intercom systems, enclosed carpeted entranceways, fully equipped kitchens, and ceramic-tiled bathrooms. Welcome home to Hartland Village Apartments!
Numerous reviews highlighted significant problems with pest infestations, including mice and roaches, leading to dissatisfaction among tenants.
Maintenance Response
While some customers praised the maintenance team's promptness and professionalism, others reported slow responses and unresolved issues.
Safety Concerns
Several reviews expressed serious safety concerns, including incidents of vandalism and lack of communication from management regarding security measures.
Customer Service
Feedback on customer service was mixed; some staff were noted as helpful and professional, while others were described as rude and unresponsive.
Living Conditions
Many tenants reported poor living conditions, including issues with mold, maintenance problems, and overall dissatisfaction with the apartment quality.
NB
Nicole B
Dec 22, 2025
1.0
Do not move here. i will be taking legal actions due to breaking my lease here. The unit was infested with roaches. I have so many photos from them sneaking into apartment later that day after signing my lease to put boric acid all around the apartment & left the front door unlocked in a rush. I don’t have if they remove my review. i will be submitting it every single day especially for allowing me to sign a lease knowing it’s infested with roaches! The unit was uninhabitable & they knew this.
EW
Ervin “Ervgotti” Walden
Dec 10, 2025
5.0
Nice place 2 live
TW
Tricie Williamson
Dec 5, 2025
3.0
Hartland is ok if you looking for a cheap or reasonable apartment to rent that is pretty much safe. The apartment can use some improvement as far painting and replacing the blinds that been in these apartment for over 100 years. I think the laundry room in the basement is awful. The room needs to be clean and floors need to be redone. I try to keep the door to the laundry room close. I have to mention that maintenance can be slow with repairing.
SG
Scooter Goodman
Dec 2, 2025
5.0
This company gave me a chance when all others didn’t. I’m very grateful for them. Maintenance is great never had any issues with them fixing anything. Would highly recommend this company
CX
Cat Ximenez
Nov 30, 2025
2.0
I wrote the info at HendersonWebb email, and asked for a return phone call to discuss a flea infestation; despite my not having a pet! Although the exterminators had came weekly around the time I wrote. It too/has taken weeks/4-5 extermination visits befor I saw any progress. I had yet to hear from a person as I requested in the letter. So my experience with HendersonWebb is poor. Back when I had the 4 to 5 years of leaking in my bathroom, I never once heard from a person. When they double charged my bank for one months rent, I still never heard from a person. I think they are unprofessional for not talking to tenants about their situations.
In terms of the exterminators contacted for HW……they’ve been to my apt at least 4 to 5 times, (maybe moor), but I was also told not to be in the apartment when they come. I have no clue how their performance is. However, whatever they are using to exterminate my apartment, did not work for more than two days at a time, before I would start feeling fleas start coming out again. Although I do not know how well of a job they did, I know whatever they used to exterminate apt. their process and knowledge of fleas & their life cycle, and how sick they can make me/ppl with autoimmune diseases, their knowledge of this is also poor. They are exterminators they should know the life cycle of a flea. It can be up to 90 days; so spraying two weeks in a row does nothing for a 90 day life cycle of fleas.
Their instructions for the extermination is to wash all your clothes in hot water; but hot water heater constantly stops working and for two days, it was 24 hours at a time, in the last month! More to come!
Frequently Asked Questions About Hartland Village Apartments
Where is Hartland Village Apartments located?
Hartland Village Apartments is located at 1103 E Country Terrace, Essex, MD 21221, USA.
What types of apartments are available at Hartland Village Apartments?
They offer studios, one-bedroom, and spacious two-bedroom apartment floor plans.
What amenities are included in the apartments at Hartland Village?
Amenities include blinds installed on every window, some apartments with private balconies or patios, kitchens with breakfast bars, built-in bookcases or entertainment centers, intercom security systems, enclosed carpeted entranceways, fully equipped kitchens, and ceramic-tiled bathrooms.
What are the office hours for Hartland Village Apartments?
The office is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM.
How can I contact Hartland Village Apartments?
You can reach them by phone at +1 410-391-7777 or +1 833-631-4829.
Is there a website where I can learn more or make inquiries about Hartland Village Apartments?
Yes, their website is https://www.hartlandvillage.com/ where you can also contact them via https://www.hartlandvillage.com/contactus.aspx.
Are there other apartment complexes near Hartland Village Apartments?
Yes, nearby apartment complexes include Pebble Creek Apartments, Hartland Park Apartments, Southwoods Apartments, Gateway Townhomes, and Queens Purchase Apartments.
What nearby community services are available around Hartland Village Apartments?
Nearby community services include the Community Assistance Network, a public service and community center, as well as Little Caterpillars Learning Center for home services.
Are there any parks or recreational places near Hartland Village Apartments?
Yes, Fox Ridge Park is nearby offering a park and playground for recreation.
What dining or coffee options are located close to Hartland Village Apartments?
Nearby dining options include Dunkin’ for coffee and donuts, Tempo lounge, El Palacio Azteca restaurant, MeatMan Pit Beef Stand barbecue, and The Greens Apartment Information Center which also includes a vegetarian restaurant.