Discover the perfect blend of value and convenience at Hartland Village Apartments! Located in Essex, our apartment complex offers a variety of floor plans, including studios, one-bedroom, and spacious two-bedroom options. Enjoy immediate cost savings with blinds already installed in every window. Select apartments boast private balconies or patios, kitchens with breakfast bars, and built-in bookcase/entertainment centers. Experience the comfort and security of intercom systems, enclosed carpeted entranceways, fully equipped kitchens, and ceramic-tiled bathrooms. Welcome home to Hartland Village Apartments!
Many residents reported ongoing maintenance problems, including ineffective pest control, broken AC units, and slow responses to urgent repairs.
Safety Concerns
Several reviews highlighted serious safety issues, including vandalism, break-ins, and a lack of communication from management regarding security measures.
Staff Performance
While some customers praised the professionalism and helpfulness of certain staff members, others reported unprofessional behavior and poor communication from the leasing office.
Pest Infestation
Numerous complaints were made about severe pest issues, particularly mice and roaches, with residents expressing frustration over inadequate pest control efforts.
Community Experience
Some tenants enjoyed the community atmosphere and maintenance responsiveness, but many expressed dissatisfaction with the overall living conditions and management practices.
KA
Kathy Alford
Oct 4, 2025
5.0
Very patient, and very professional with the tenant in mind !!
MS
Mary Schwalm
Oct 3, 2025
5.0
Maintenance is always courteous, friendly and does job in timely manner. Always prepared with tools and possible parts for the job.🙂🙂
SS
SIMPLY SlayAGEZ
Sep 28, 2025
1.0
On a recent evening, while unloading groceries, I noticed two unfamiliar individuals smoking near the entrance. Shortly after I entered my apartment, I heard what sounded like gunshots and when I looked out the window, one of the young ladies was holding a huge knife. The following morning, I discovered that a neighbor’s vehicle had been vandalized—door handles were removed, the car was marked up, and the tires were damaged.
The next day, I observed damage to two neighbors’ windows, suggesting an attempted break-in. Police were present and actively investigating when I left for work. Upon returning home later that day, law enforcement was still on-site due to another incident involving forced entry into a neighbor’s apartment. The door was visibly damaged, with the knob completely removed.
Despite these serious events, there has been no communication from the leasing office to residents regarding safety measures, repairs, or next steps. Additionally, the broken windows remain uncovered, and pest issues persist—further compromising the health and safety of tenants.
This environment has become increasingly distressing, and I am deeply concerned for my well-being and that of my neighbors. I respectfully request immediate attention to these matters, including property repairs, increased security measures, and clear communication with residents.
If no action is taken, I will be seeking legal counsel to ensure that tenant rights and safety standards are upheld.
DR
Darcel Richardson
Sep 6, 2025
5.0
I love this property. The staff and maintenance workers are exceptional. They are courteous, understanding and care about their tenants. I have resided in this property almost 9 years, and I do not plan on moving no time soon.
EM
Emma Murphy
Aug 30, 2025
1.0
Ac unit hasn't worked since moving in. Made multiple requests to get it fixed. Maintenance came by twice and it didn't work. They replaced the entire ac unit and it still doesn't work. No solutions offered. Its 75 degrees outside today and 91 degrees in my apartment
Frequently Asked Questions About Hartland Village Apartments
Where is Hartland Village Apartments located?
Hartland Village Apartments is located at 1103 E Country Terrace, Essex, MD 21221, USA.
What types of apartments are available at Hartland Village Apartments?
They offer studios, one-bedroom, and spacious two-bedroom apartment floor plans.
What amenities are included in the apartments at Hartland Village?
Amenities include blinds installed on every window, some apartments with private balconies or patios, kitchens with breakfast bars, built-in bookcases or entertainment centers, intercom security systems, enclosed carpeted entranceways, fully equipped kitchens, and ceramic-tiled bathrooms.
What are the office hours for Hartland Village Apartments?
The office is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM.
How can I contact Hartland Village Apartments?
You can reach them by phone at +1 410-391-7777 or +1 833-631-4829.
Is there a website where I can learn more or make inquiries about Hartland Village Apartments?
Yes, their website is https://www.hartlandvillage.com/ where you can also contact them via https://www.hartlandvillage.com/contactus.aspx.
Are there other apartment complexes near Hartland Village Apartments?
Yes, nearby apartment complexes include Pebble Creek Apartments, Hartland Park Apartments, Southwoods Apartments, Gateway Townhomes, and Queens Purchase Apartments.
What nearby community services are available around Hartland Village Apartments?
Nearby community services include the Community Assistance Network, a public service and community center, as well as Little Caterpillars Learning Center for home services.
Are there any parks or recreational places near Hartland Village Apartments?
Yes, Fox Ridge Park is nearby offering a park and playground for recreation.
What dining or coffee options are located close to Hartland Village Apartments?
Nearby dining options include Dunkin’ for coffee and donuts, Tempo lounge, El Palacio Azteca restaurant, MeatMan Pit Beef Stand barbecue, and The Greens Apartment Information Center which also includes a vegetarian restaurant.