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The Metropolitan Downtown Columbia

3.8
(135 reviews)

Business Details

10000 Town Center Ave, Columbia, MD
21044, United States
(844) 524-5419
http://www.metcolumbia.com/

About

Apartment BuildingKETTLER
The Metropolitan Downtown Columbia is what modern apartment living should be: stylish, environmentally friendly and well located. A part of the revitalization of Downtown Columbia, this six-story residence is just steps from The Mall in Columbia with 200+ shops and restaurants, and AMC Columbia 14 Theater. With the largest resident clubhouse in Columbia and a relaxing public promenade, you will be only moments away from Lake Kittamaqundi and Merriweather Post Pavilion. Plus, you'll enjoy an entirely smoke-free environment with everything from the Metropolitan Club to Kettler's exceptional series of services. It's a life where all your needs and desires are Met.

Location

The Metropolitan Downtown Columbia
10000 Town Center Ave, Columbia, MD
21044, United States

Hours

Reviews

3.8
135 reviews
5 stars
83
4 stars
10
3 stars
4
2 stars
8
1 star
30
  • MG
    Matthew Gurrister
    Jan 19, 2026
    5.0
    I had an incredible experience living in this apartment building. Of all the apartments I have lived in, this was by far the best one. The apartments had modern and quality construction. Whenever I needed to submit a maintenance request, which was rare, the maintenance team was extremely fast and professional with the repairs. I thoroughly enjoyed the amenities including the covered parking garage, pool, relaxing lounge area, recreation room and probably the largest gym I have ever seen for an apartment complex. The lounge itself felt like walking into a luxury hotel; large indoor fireplace with an open kitchen and another outdoor fireplace with couches and nice large chairs to relax. I appreciated how the friendly staff organized numerous community events that included plenty of food, drinks, and entertainment. They also seemed to have constant projects going on to improve the building such as new carpets, new paint, and new furniture for the lounge. The location of the Metropolitan also added positively to the experience. There are numerous restaurants and other entertainment within a short walk of the building. Overall this was an amazing place to live and I would happily choose this location if I am ever back in the area.
  • RS
    Ryan Schweighofer
    Jan 9, 2026
    2.0
    Quality has torpedoed in the last 2 years. I have lived at the Met for about 4 years now. Most of my experience has been great. Staff, amenities, customer service, neighbors, etc. However something in the last 2 years has been slowly killing this building. I hate to pin the blame on the staff since every individual interaction I have had has been great. But I don't know who else to blame. We have unimaginably bad customer service. I'd say 70% of the emails I send to the leasing office do not get responded to. It's gotten to the point where I have made a habit of just copy and pasting my email after about a week of no response. A continuation of the customer service issue is the horrible maintenance of the amenities. Our only bench in the gym being broken for over a year. I have emailed about it probably a dozen times or more. I was then told we would get a replacement in Q4 of 2025. Somehow it not only has not been fixed, or replaced, but now it is 2026 and they removed it entirely! Which is frankly a much worse state than we were in before! Like come on guys, this is maybe a $150 fix, at this point I wish I just bought a bench my self. There's numerous other issues too, pet waste in the elevators and halls just left unattended, but at least I could chalk that up to rude neighbors, since the cleaning folks are great and deal with it promptly. The lack of reusable cups for our buildings coffee machine (then blaming it on the environment, again come on people). I could go on and on. It's sad because I love this building, but my experiences have made it to where I tell others to stay away and will likely be moving once I get the chance.
  • RO
    Rawlings Oguta
    Jan 5, 2026
    1.0
    My application was denied but I haven’t received my security deposit since October, I called them today they want me to wait for another 45 days. 3 weeks ago I talked to there manager and she told me she will send it overnight, this crazy. I just want my money back. When I called they told me the check was sent to previous address, I asked them what previous address bcoz I only have one address that I gave them the same day I was denied for the apartment
  • AR
    anonymous reviewer
    Nov 19, 2025
    1.0
    shouldn't be paying upwards of $2,000+ to live next to trailer trash. that's all i'm going to say. for sure won't be renewing this lease once it's over!
  • CM
    Cobie Van Metre
    Nov 17, 2025
    5.0
    We have experienced many Property Managers over the last 8 years here at The Metropolitan. The current Manager, Sean Harper, is an amazing manager. He is positive, gets things done, cares, and surrounds himself with a caring positive team. This place has had some major issues since the covid years beginning in 2020 and with Sean leading a new team The Met has turned a corner for the better!! John Migliore & Cobie V

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