Business Details
About
Apartment Building
The Metropolitan Downtown Columbia is what modern apartment living should be: stylish, environmentally friendly and well located. A part of the revitalization of Downtown Columbia, this six-story residence is just steps from The Mall in Columbia with 200+ shops and restaurants, and AMC Columbia 14 Theater. With the largest resident clubhouse in Columbia and a relaxing public promenade, you will be only moments away from Lake Kittamaqundi and Merriweather Post Pavilion. Plus, you'll enjoy an entirely smoke-free environment with everything from the Metropolitan Club to Kettler's exceptional series of services. It's a life where all your needs and desires are Met.
Location
The Metropolitan Downtown Columbia
10000 Town Center Ave, Columbia, MD
21044, United States
Hours
Reviews
3.8
133 reviews
5 stars
82
4 stars
10
3 stars
4
2 stars
7
1 star
30
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The leasing and maintenance staff received high praise for their friendliness, professionalism, and responsiveness, with many residents highlighting specific team members like Sean, Yvonne, and Dipper.
Community Atmosphere
Residents appreciate the sense of community fostered by regular events and friendly neighbors, making it feel like home.
Amenities and Cleanliness
The property features well-maintained amenities such as a gym, pool, and common areas, although some reviews noted issues with cleanliness in hallways and common spaces.
Management Issues
Several reviews pointed out management's inconsistency and lack of responsiveness to maintenance requests and communication, particularly after a management change.
Security Concerns
There are significant concerns regarding security, with reports of package thefts and incidents of car break-ins, leading to feelings of insecurity among residents.
- ARanonymous reviewer5 days ago1.0shouldn't be paying upwards of $2,000+ to live next to trailer trash. that's all i'm going to say. for sure won't be renewing this lease once it's over!
- CMCobie Van MetreNov 17, 20255.0We have experienced many Property Managers over the last 8 years here at The Metropolitan. The current Manager, Sean Harper, is an amazing manager. He is positive, gets things done, cares, and surrounds himself with a caring positive team. This place has had some major issues since the covid years beginning in 2020 and with Sean leading a new team The Met has turned a corner for the better!! John Migliore & Cobie V
- PPPrincessOct 15, 20255.0I recently had the pleasure of touring The Metropolitan, and from start to finish, the experience exceeded my expectations. While the property has some age, its timeless charm and well-maintained appearance truly stand out. From the moment I arrived, I was struck by how clean and inviting the community felt. The leasing team greeted me with warm smiles that made a lasting first impression, and even in passing, the service team appeared professional, confident, and genuinely happy—an encouraging sign of a well-run property. Yvonne, who conducted my tour, was absolutely fantastic. She welcomed me like I was already a resident, offering a bottle of water, reviewing the tour process, and thoughtfully asking about my apartment preferences. Her kindness and attention to detail made the entire experience enjoyable and seamless. As we walked through the community, I noticed the building had a refreshing floral scent—like fresh roses—and the common areas, including the elevators, were spotless. The apartment homes themselves felt elegant and dignified, with charming touches like nameplates on each door labeled “The Metropolitan,” giving the space a sophisticated, almost condominium-like atmosphere. The hallways, while longer in design, were clearly well cared for. Though the lighting was a bit dim, it didn’t detract from the overall ambiance. I was also impressed by the cleanliness and freshness of the trash and recycling areas—often overlooked but so important in everyday living. The lobby was beautifully decorated, with tasteful accents that created a cozy and upscale feel around the seating areas. As the tour concluded, I honestly felt like I was saying goodbye to a friend. Yvonne’s warmth and professionalism made a significant impact on me. On a quick follow-up visit, I was greeted by Ayana, the Leasing Manager, who was equally welcoming with her curated professional fashion and helpful in answering a few questions I had forgotten to ask. Before leaving, I also had the chance to meet Sean, the Community Manager. Even though he was heading out, he paused to introduce himself and offered his business card, encouraging me to reach out if I had any additional questions or decided to apply. Don’t be fooled by the Google ratings and reviews . Take a look ! You just might find a new home .
- JBJim BerksonOct 10, 20255.0An amazing place to live! This is by far the best apartment community I’ve ever lived in. The facilities are top-notch — a great fitness center, beautiful pool, game room, and modern apartments that are always well-maintained and secure. What really sets this place apart is the people. Sean, the property manager, is incredibly friendly and approachable, and the entire office, cleaning, and maintenance teams are kind, professional, and quick to help. I’ve never met such consistently nice maintenance staff anywhere else! They also do a wonderful job building community with resident events — free breakfasts, barbecues, and even pet-friendly get-togethers with treats and photos. It’s those little touches that make it feel like home. I’d highly recommend this community to anyone looking for a safe, welcoming, and well-run place to live.
- CACarmen AikinsOct 1, 20255.0I’ve lived here for a year now with my family and overall have had a good experience. I was skeptical of the mixed reviews before committing to living here but the truth is that no apartments are perfect, everyone deals with unique circumstances, and overall I’m glad I chose the Met.
Frequently Asked Questions About The Metropolitan Downtown Columbia
Where is The Metropolitan Downtown Columbia located?
The Metropolitan Downtown Columbia is located at 10000 Town Center Ave, Columbia, MD 21044, US.
What are the typical office hours for The Metropolitan Downtown Columbia?
The business is open Monday, Tuesday, Thursday, and Friday from 9:00 AM to 6:00 PM, Wednesday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays.
Does The Metropolitan Downtown Columbia have an environmentally friendly and stylish living environment?
Yes, The Metropolitan Downtown Columbia promotes modern apartment living as stylish and environmentally friendly, with smoke-free environments and exceptional services.
How can I contact The Metropolitan Downtown Columbia?
You can contact them by phone at +1 844-524-5419 or via email at MetColumbia@kettler.com.
What amenities and attractions are near The Metropolitan Downtown Columbia?
Nearby amenities and attractions include The Mall in Columbia with over 200 shops and restaurants, AMC Columbia 14 Theater, Lake Kittamaqundi, and Merriweather Post Pavilion.
What fitness and wellness options are available near The Metropolitan Downtown Columbia?
You can find Samsara Veda yoga studio, The Little Gym gymnastics center, TITLE Boxing Club Columbia, and various spas like Village Nails nearby for fitness and wellness.
Are there dining options near The Metropolitan Downtown Columbia?
Yes, nearby dining options include MOD Pizza, Po Boy Jim Bar and Grill, Akira Ramen & Izakaya, Corner Bakery Cafe, and Cold Stone Creamery for desserts.
Can residents easily access beauty and grooming services near The Metropolitan Downtown Columbia?
Yes, nearby services include European Wax Center for waxing and skin care, Floyd's 99 Barbershop for haircuts, and Village Nail Bar for nail and beauty treatments.
What makes The Metropolitan Downtown Columbia a good choice compared to competitors?
It offers a smoke-free, modern, and eco-friendly environment with the largest resident clubhouse in Columbia and convenient access to numerous shops, restaurants, and recreational venues, standing out among competitors like Ten m.Flats, Alta Wild Lake, and Lakehouse.
Where can I find more information or updates about The Metropolitan Downtown Columbia?
You can visit their official website at http://www.metcolumbia.com/, follow their Instagram handle @metcolumbia, Twitter @metcolumbia, or their Facebook page at https://www.facebook.com/233360936828046.