Aspen at Lake Trail

Reviews

• CC

  Catherine Christian

  5 days ago
  5.0
  I was extremely impressed with how clean and well-maintained these apartments are. On top of that, the staff is absolutely wonderful. Friendly, professional, and always willing to help. Any questions or requests are handled quickly and with a great attitude. I highly recommend this place to anyone looking for a clean, comfortable home with an amazing team supporting it.
• VK

  Vahan Kalayjian

  Dec 5, 2025
  5.0
  The team here offers excellent service—everyone is responsive, helpful, and genuinely cares about the residents. Thank you Kelly and team! Overall, it has been an excellent place to live, and I highly recommend it.
• JW

  jon wood

  Nov 20, 2025
  5.0
  I am very pleased with our new maintenance staff. Frank in particular goes above and beyond. He fixed a leak in my tub and bathroom area. Very quick and efficient. Kept everything clean and neat. He does a great job and I certainly appreciate the less than 24 hour response. Thank you Kelly as well for all you do.
• AC

  Adriana Cruz

  Nov 18, 2025
  5.0
  I recently toured this apartment with Kelly, and I couldn’t have asked for a better experience. From the moment I arrived, Kelly was warm, professional, and incredibly knowledgeable about the property. She took her time walking me through each space, pointing out details I would’ve missed on my own, and answering every question with patience and honesty. The apartment itself was clean, well-lit, and thoughtfully laid out, but what really made the tour stand out was Kelly’s enthusiasm. She made the whole process feel easy and pressure-free, and I genuinely felt like she cared about helping me find the right fit rather than just making a sale. Overall, Kelly made the tour not only informative but enjoyable. If you’re considering checking out this building, I highly recommend scheduling with her. She’s fantastic!
• LW

  L W

  Nov 17, 2025
  1.0
  If zero stars was an option, there wouldn't be one. We were told several times prior to submitting an application that the fees were ALL refundable. I was even told in writing via email by Alexandria that the $100 holding fee would be refunded after 30 days which didn't happen. My co-applicant was also told in person by Kelly, not to bother paying the application fee because again, it's refundable. They then turn around and lie, and take additional fees from my holding fee without communicating that, and use that as a reason not to refund the money. Thank God we didn't stay here. The lack of communication, and the run around is diabolical.

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