Flats at College Park

Reviews

• DH

  delores hill

  Feb 28, 2026
  5.0
  My experience at the flats is very outstanding.Thanks TO BREATHE , JAYDE betweenthe two of them my move in was great. I’m enjoying my apartment, I love how they pick out my apartment, how the place is so beautiful. I’m enjoying my home every day thanks so much.💕💕🙏🏾
• NB

  None of your Business

  Feb 25, 2026
  2.0
  I am extremely frustrated with the management at this property. My TV was delivered on the 20th, and I still have not been able to retrieve it. I work until 5 PM, and the office closes at 5 PM, which makes it nearly impossible for me to pick up my package. I even drove from Rockville during my lunch break to try to get my TV, and I was still told I couldn’t. That is a complete waste of my time and gas. Online literally says open. The fire Alarm goes off every two days at night and doesn’t get turned off until the next morning. What makes this even more frustrating is the inconsistency in communication. Mark told my cousin that the office is open to residents but closed to the public on Wednesdays. However, when I arrived today, I was told the office was closed for “admin day.” That is completely different from what we were previously told. It feels like the information changes depending on who you speak to, and that lack of clarity is very unprofessional. This is not my first issue with the office either. When I first moved in, there was food residue left in my refrigerator, which clearly showed the unit was not properly cleaned before move-in. Additionally, one of the light bulbs in the second bedroom was broken. These may seem like small things, but they reflect a lack of attention to detail and care. And let’s not even talk about the parking situation. You only have access to your assigned floor. If you live on the second floor but have to park on the third, fourth, or fifth floor, you cannot enter the building from the level you park on. You are forced to walk all the way downstairs just to get inside. That is extremely inconvenient and makes no sense from a resident’s standpoint. On top of that, the gate is always broken. In fact, the gate has not worked since I moved in. Yet we are charged a convenience fee, which makes the situation even more frustrating considering the lack of actual convenience. And don’t even get me started on the Pepco bill. Between the issues with move-in condition, the difficulty retrieving packages, the parking problems, the convenience fee, and ongoing concerns, this has been far from a smooth experience. As a resident, I expect clear communication, reasonable access to my delivered packages, functional amenities, and a unit that is properly prepared before move-in. I am very disappointed with how these matters have been handled. Furthermore I love my apartment
• SH

  ShaKijah Hendrick

  Feb 6, 2026
  1.0
  Constant false alarms going off in the middle of the night between 10pm-3am . I have a son who cant even sleep some nights because of this. The mail room is unorganized, the leasing people dont help you find your package they just look while you go through 50+ boxes. We dont have access to the mailroom after 5pm so those people who WORK can never get their packages.
• GM

  Glenda Maxwell

  Feb 4, 2026
  5.0
  I truly appreciate the management team at this apartment complex, especially my property manager Jayde Boles she have always looked out for me and treated me with genuine care, courtesy, and respect. Any time I needed help or had a concern, they took the time to listen and made sure I felt supported. It’s rare to find a property manager who is not only professional but also kind and sincere. Her dedication really makes this feel like more than just an apartment — it feels like home. I’m very grateful for everything they do
• AB

  Annell B

  Feb 3, 2026
  4.0
  I applied in August and received a call in October from Mya letting me know I was approved for a unit, pending submission of a few remaining documents. I completed everything that was requested and even came in to view my assigned unit. The staff was very welcoming, and I truly fell in love with the apartment — I left feeling excited and confident that this would be my new home. Afterward, I followed up with Mya via email but never received a response. I then called the office and spoke with another staff member who assured me there was nothing else I needed to do and that Mya would reach out if anything further was required. It’s now February, and I still haven’t heard back, so I’ve had to move forward with another apartment. I’m really disappointed because the initial inspection experience was great, but the lack of communication and follow-up made the process frustrating. I felt like I simply got lost in the application process. Better communication would have made a big difference.