Wintergreen Apartments

Reviews

• BF

  Bianca Fields

  Nov 10, 2025
  5.0
  Jackie was professional and consistent within the entire process! Jackie from Wintergreen has amazing customer service skills!
• TT

  T

  Aug 31, 2025
  2.0
  Came here to see an apartment. The leasing agent attitude not sure of her name she sits in the back left hand corner and had a bun. Upon walking in she was on her personal phone talking barely acknowledging me or welcoming me. She just handed me the keys. When I came back asking questions she was cold and barely informative as if she did not want to be at work. Not my problem, fake it. I am so sick of this!! This is why black women are constantly being laid of, horrible attitude and work ethic. I am black by the way. Us potential tenants are already under a lot of stress to find the perfect place now I have to deal with a person who doesn't want to work. Love the apartment, but will not continue because of your agent. Please fix the attitude there are a lot of people in need of a job!
• HR

  Hamid R

  Aug 11, 2025
  5.0
  The leasing office staff are very curious and helpful and professional.
• CH

  Curtis Harrison

  Aug 3, 2025
  1.0
  If I could give less than one star, I would. My experience at this complex has been deeply disappointing and emotionally draining. While the units may appear presentable at first glance, the true issues begin once you move in. There were repeated instances of management failing to respect privacy or follow proper procedures regarding unit access, even after requests for reasonable accommodation due to a documented disability and emotional support animal. Despite providing appropriate documentation from a licensed provider, my ESA was treated as an unauthorized pet, and this created ongoing stress and legal issues. Maintenance was inconsistent and sometimes delayed, even when the issues were urgent. Some concerns including persistent indoor moisture, the presence of pests, and strong odors were either downplayed or never fully resolved. Communication with the front office was often one-sided messages were ignored, or responses came only after escalating matters. What should have been a safe and stable living environment often felt tense and unwelcoming. Toward the end of my lease, I experienced treatment that felt targeted and retaliatory, including being served notices that lacked clarity or fairness. Navigating this situation without legal support was incredibly difficult, and I wouldn’t wish it on anyone. I would urge anyone considering moving here to think twice, especially if you live with a disability, require accommodation, or value respectful treatment. Not every experience may be like mine, but I believe it’s important to be transparent so others can make an informed decision.
• ED

  Elizabeth Davis

  Jul 13, 2025
  5.0
  I would have to say pretty good. The ticket was put for roaches and they were treated twice. So far we haven’t seen anything else roaches. The gentleman that came in to do the service were very nice, respectful and very pleasant. I’m grateful for the service that they provided which was very friendly and very calm and there was on point. So thank you very much for coming in and doing the job.

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