Vision on Lombard

Reviews

• HH

  Hav

  1 day ago
  1.0
  Unprofessional, rude, passive aggressive staff. Amenity fee that I’ve paid for every month and pool, gym ( lower level gym locked for some odd reason) and sauna advertised not available since I’ve moved last year. Waters been out more than once for just the month for several hours. Security is always on their phone or sleeping at night. Also my waters taken 10-15 minutes to get hot and I’ve sent an email regarding this months ago with no response met. Very often connection/ WiFi issues occur. Packages sent to the across building, I didn’t know and inquired about it as one was still missing which is how I found out- it would’ve been nice if a message was sent out regarding this however after I asked about it they placed posters saying their not responsible for any packages missing, they’re not liable for this and all questions about missing packages should be met with to the delivery services. Door to door garbage service which was originally advertised and added in fees removed and met with garbage placed in garbage rooms however I’m not sure when the garbage is taken out of these rooms as they’ve been several time I’ve walked in with garbage overflowing in the rooms and rotten smell. Elevator frequently malfunctions.
• AA

  Anonymous

  3 days ago
  1.0
  Staff is VERY unprofessional. They don’t answer the phone and they never seem to be there. They will also take your application, cancel it then tell you to redo it and pay for the whole thing over again. Very disappointed as I was looking forwards to renting out one of these complexes.
• BI

  Basaer Ismail

  5 days ago
  1.0
  Confusing experience Came with my sister twice to check out a flat for rent. First time there was no one at the reception waited around no one came to take us for the viewing Second time was on a Saturday , they told us it would be a self tour and gave us the code for the flat but the code didn’t work cause the number 2 on the code panel was not working again no one at the desk and we just left. Very confusing experience and unprofessional
• KG

  kaitlyn gonyer

  Apr 1, 2026
  1.0
  TL;DR Do NOT move here. This place is a poorly converted hotel being marketed as a luxury apartment. The units have no windows, terrible appliances, and feel cramped and low quality. The “smoke-free” policy is a joke and your unit will constantly smell like cigarettes and weed, and management does nothing. Noise is out of control (you can hear full conversations), and quiet hours are never enforced. Amenities are always “under renovation” or closed, and management is completely unhelpful once you sign. Absolutely not worth the price. I genuinely regret moving here. This has been one of the worst living experiences I’ve had, and I feel completely misled by how this property was advertised. The leasing staff were friendly at first, but that changed the second I signed. They extended my lease an extra month beyond what I originally requested, and even after I provided documentation, they refused to correct it or accommodate me. That set the tone for how little they care about residents once they have your signature. The units themselves are terrible. This building was clearly converted from hotel rooms, and it shows in every way. The layout is cramped and poorly designed, the sink is extremely small, storage is basically nonexistent, and everything feels cheap. The appliances barely function. The stove takes forever just to heat anything, and hot water takes an unreasonable amount of time to come out. Basic things should not be this difficult in an apartment at this price point. There is also no oven or dishwasher. And the biggest issue: there are NO WINDOWS. Living in a windowless unit is honestly miserable. The air feels stale, there’s no natural light, and it starts to feel suffocating. It’s not something you realize the impact of until you’re stuck living in it every day. The “smoke-free” policy is a complete lie. People are constantly smoking cigarettes and weed, and the smell comes straight into my unit. It lingers for hours. I’ve submitted multiple complaints and nothing changes. Management claims they enforce the rules, but they clearly don’t. Noise is completely out of control. I was told during my tour that the building was soundproof due to concrete construction. That is absolutely false. I can hear full conversations, coughing, TVs, music, doors slamming. Even during “quiet hours,” people are yelling and blasting music, and nothing is enforced. There is zero peace or privacy. On top of that, the walls and floors seem to carry vibrations, so even footsteps and movement from neighbors are noticeable. It feels like you’re living on top of other people rather than in your own space. The tenants themselves make it worse. There is constant late-night noise, people blasting music, and no respect for shared living. It feels chaotic and unmanaged. The amenities are also incredibly misleading. The pool has been closed for over a month with no updates. The sauna has supposedly been under renovation for FIVE months. The gym equipment is often broken or outdated, and the common areas are not maintained as advertised. They promote resident events as perks, but then charge extra to attend them, which is ridiculous. There are also constant issues with cleanliness in shared spaces (hallways, trash areas, elevators). Trash piles up, and the overall upkeep does not match what they advertise. For what they charge, this place is absolutely not worth it. Between the poor unit quality, lack of natural light, constant smoke, noise problems, unresponsive management, and misleading amenities, it feels like you’re paying a premium to live in a poorly converted hotel room. I feel stuck here until my lease ends, and I would strongly recommend looking elsewhere before signing here.
• NG

  Nicholas Garcia

  Mar 31, 2026
  5.0
  Five stars for now! I just moved in, so I can’t offer too much feedback. Tanae was ALOT of help tho! Move-in was smooth.

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