Brand Certified
Metro Pointe
2.9(200 reviews)
Certified by Metro Pointe • Mar 01, 2026
Business Details
6609 Eberle Dr, Baltimore, MD
21215, United States
Certified by Metro Pointe • Mar 01, 2026
(667) 401-3421
Certified by Metro Pointe • Mar 01, 2026
https://www.livemetropointe.com
Certified by Metro Pointe • Mar 01, 2026
About
Certified by Metro Pointe • Mar 01, 2026
Apartment Building
Find your perfect fit in a great location in Baltimore County with a one, two or three bedroom apartment at Metro Pointe. This pet-friendly community features amenities designed to simplify your life and a friendly vibe that will make you feel welcome from day one. Our spacious floor plans have been thoughtfully upgraded for style and comfort. You’ll love the convenience of this Baltimore location, with an array of shops, restaurants, and entertainment options at your fingertips.
Location
Certified by Metro Pointe • Mar 01, 2026
Hours
Certified by Metro Pointe • Mar 01, 2026
Reviews
2.9
200 reviews
5 stars
76
4 stars
13
3 stars
10
2 stars
8
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication and unprofessional behavior from the staff, with frequent complaints about unanswered calls and emails.
Maintenance Issues
Numerous reviews highlighted significant delays and failures in addressing maintenance requests, with some residents waiting months for repairs.
Pest Problems
A recurring theme in reviews was the presence of mice and roaches, with many tenants expressing frustration over the lack of effective pest control.
Management Changes
Feedback indicated that changes in management have led to inconsistent service, with some praising new staff while others reported a decline in responsiveness.
Living Conditions
Several reviews described unsatisfactory living conditions, including issues with cleanliness, safety, and overall maintenance of the property.
- RBRecco Beaufort3 days ago5.0Kylie was awesome with my move in process. Shanay made sure I was able to get the home I wanted and Christian is always polite when I come to the office.
- BBByron5 days ago5.0When I came to tour this weekend I was greeted by the manager Kylie. He was very welcoming and made sure I knew all the details for a new apartment. He gave a great experience. I will definitely be putting in an application.
- ACAvigonne Corbin6 days ago5.0I’m here only to express how lovely my tour was with Mr. Tate. The apartment was exactly what I was looking for and Mr. Tate did an amazing job at making me feel at home without signing any paperwork. Thank you again young man!
- JNJoshua Neal6 days ago5.0I was in the neighborhood and stopped in to inquire about renting. I was greeted immediately by a leasing specialist named Kylie he was helpful and knowledgeable about the property and all it had to offer. Because of him I am planning to return for a second visit.
- KBKeronn Byrd6 days ago5.0My friends were telling me about this property so I went and a guy by the name of I believe Kylie helped me. He was great, very knowledgeable about the property and me and my wife are actually going to sign a lease very soon if everything aligns. So happy he was there. It’s not often you get a leasing agent that’s actually happy to help verse just worried about getting onto the next person.
Brand Certified Facts from Metro Pointe
Metro Pointe partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website