Customer Service
Many customers praised the leasing staff, particularly George and Alana, for their helpfulness and attentiveness during the leasing process.
Maintenance
The maintenance team received positive feedback for their quick response times and professionalism, although some residents reported unresolved issues.
Community Atmosphere
Residents appreciate the quiet, friendly environment and the well-maintained grounds, contributing to a pleasant living experience.
Management Issues
Several reviews highlighted significant concerns with management responsiveness, particularly regarding communication and handling of maintenance requests.
Rent Increases
Some residents expressed dissatisfaction with steep rent increases upon lease renewal, feeling it was disproportionate to the local market.