Ross Mortgage Company was founded by Robert J. Kalagher and his father in November of 2001. The co-founders have 30+ years experience in the retail mortgage banking industry. The corporate headquarters is located in Westborough with additional offices throughout Massachusetts.
Ross Mortgage is licensed in Massachusetts, New Hampshire, Maine, Connecticut, and Rhode Island.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.