Staff Performance
Customers consistently praised the staff, particularly Paola and Aimara, for their professionalism, helpfulness, and friendly demeanor throughout the leasing process.
Maintenance Issues
While maintenance staff received positive feedback for their responsiveness, many residents reported ongoing issues with pests, poor construction quality, and delays in addressing maintenance requests.
Management Communication
Numerous reviews highlighted poor communication from management, including unresponsiveness to inquiries and issues, leading to frustration among residents.
Community Experience
The community is generally viewed positively for its amenities and peaceful environment, but some residents expressed dissatisfaction with parking and the handling of community rules.
Overall Satisfaction
Experiences varied widely, with some residents expressing happiness with their living situation while others reported significant issues that led to dissatisfaction.