Rosemont Square Apartments

3.7
320 reviews

About

Apartment Rental AgencyApartment Building
Nestled on sprawling green lawns and just a short drive from Boston, you’ll find our newly-renovated 1 and 2 bedroom apartment homes. Our pet-friendly community embraces the luxury lifestyle with a premier amenity package including our state-of-the-art fitness center, outdoor pool, 24 hour laundry facility, and much more.

Location

Rosemont Square Apartments
2 Chestnut West, Randolph, MA
02368, United States

Hours

Reviews

3.7
320 reviews
5 stars
190
4 stars
27
3 stars
13
2 stars
10
1 star
80

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers consistently reported unprofessional management, poor communication, and a lack of responsiveness to maintenance requests.

Maintenance Problems

Numerous reviews highlighted ongoing maintenance issues, including broken appliances, pest infestations, and delayed repairs.

High Rent

Many residents expressed dissatisfaction with the high rent prices relative to the quality of living conditions and services provided.

Community Concerns

Residents noted a lack of community atmosphere and issues with noise and safety, including theft and inadequate security measures.

Positive Staff Interactions

Some customers praised specific staff members for their helpfulness and professionalism during the leasing process.
  • AP
    Amina Powell
    4 days ago
    1.0
    Unsafe housing. Nobody comes when the water is cold in the winter. No repairs are being done. Constant break ins & management is HORRIBLE!!!
  • JW
    Johnson Wachira
    4 days ago
    5.0
    I compliment the excellent services on your good works to maintaining our apartments favorable and your fast response to repairs when called for. Thank you to OSA for your great, kindness and professionalism always. Also your system of reporting repairs requests through your app makes everything easier. Thanks for your service 11105 Johnson
  • AA
    ANGIE ALLISON
    Nov 17, 2025
    1.0
    A family member’s apartment was broken into , with video footage showing them exiting their home!! Rosemont chooses to do absolutely Nothing!! And this is a Single Woman!! Do Better
  • JP
    Jennifer paul
    Oct 21, 2025
    1.0
    When I first moved to Rosemont Square Apartments, everything seemed great. The previous management team was excellent, and the experience was truly enjoyable. However, since they left, the quality of living here has drastically declined. The current management team is unprofessional. They often act as if residents are a burden rather than valued tenants. When you bring up issues, they either ignore you or make excuses instead of resolving problems. Communication is poor, and the staff often speak to residents in a dismissive manner. It feels as though they only care about collecting rent, not about maintaining the property or ensuring residents’ satisfaction. Rent increases every year, yet no real improvements are made. There is constant theft because there are no security cameras in the mailroom, and packages frequently go missing without resolution. Maintenance is unreliable—my stove has been broken for months, and even after five service visits, the issue still hasn’t been fixed. Despite multiple requests for a replacement, nothing ever gets done. For the high rent (over $2,600 a month), this level of service is unacceptable. The property also suffers from ongoing issues with pests, overflowing trash, parking and uncollected dog waste Management consistently fails to address these problems or take accountability for improving the living conditions. Overall, living here has been a frustrating and disappointing experience. I cannot wait to move out. I wish I can give this place less than one star.I do not recommend Rosemont Square Apartments for long-term residency. The rent is outrageously high considering the poor living conditions and lack of proper management.
  • GE
    Gabriella Edwards
    Sep 30, 2025
    1.0
    I’ve been unable to use my bathtub/shower since August 19 (over a month )and management has done nothing to fix it. This disgusting black things that is prolly sewage is coming up the drain with bugs. I’ve reached out, but no one has followed up or provided real updates. It’s unacceptable that I literally cannot shower in my own apartment and they clearly don’t care about residents’ basic needs. They act as if I’m bothering them when I know they all go home to a clean shower at the end of the day. I have to go planet fitness gym for my basic hygiene. This is crazy.

Frequently Asked Questions About Rosemont Square Apartments

Where are Rosemont Square Apartments located?

Rosemont Square Apartments are located at 2 Chestnut West, Randolph, MA 02368, USA.

What types of apartment homes does Rosemont Square Apartments offer?

They offer newly-renovated 1 and 2 bedroom apartment homes.