Staff Performance
The staff, particularly Cynthia, Rachel, and Jolie, received high praise for their friendliness, helpfulness, and prompt responses to tenant needs.
Amenities
Residents appreciate the well-maintained amenities, including a large pool, gym, and various recreational facilities, contributing to a resort-like living experience.
Maintenance
Maintenance issues are generally addressed quickly and effectively, with many tenants reporting timely responses to their requests.
Privacy Concerns
Some residents expressed serious concerns regarding privacy, citing instances of unannounced entries by maintenance and management.
Move-Out Charges
Several reviews highlighted dissatisfaction with move-out charges, including unexpected fees for cleaning and repairs, leading to feelings of being exploited.