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Emerald Pointe Apartment Homes

3.9
(248 reviews)
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Business Details

2700 Whitney Ave., Harvey, LA
70058, United States
(504) 345-1265
https://www.liveatemerald.com
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About

Apartment Building
Unwind in style at Emerald Pointe Apartment Homes. Set along the west bank of New Orleans, our new studio, one, two, and three bedroom apartments are the perfect place to settle down in Harvey, LA. From a convenient in-home washer and dryer in every apartment to a sparkling outdoor swimming pool complete with a childrens play area, our homes are outfitted with all the amenities you need to live better. In addition to our wide array of exceptional amenities, our family-friendly community also features on-site management and online rental payments, so you can spend less time maintaining your life and more time living it. Come see how we can simplify your life.

Location

Emerald Pointe Apartment Homes
2700 Whitney Ave., Harvey, LA
70058, United States

Hours

Reviews

3.9
248 reviews
5 stars
166
4 stars
11
3 stars
9
2 stars
2
1 star
60

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the leasing agents, particularly Ty and Jenny, for their professionalism, helpfulness, and ability to make the move-in process smooth.

Maintenance Issues

Numerous reviews highlighted significant maintenance problems, including pest infestations, mold, and slow response times to repair requests.

Management Concerns

Several customers expressed dissatisfaction with management's unprofessionalism, lack of accountability, and poor communication regarding lease agreements and maintenance.

Community Amenities

Positive feedback was given about the community amenities such as the gym, pool, and social events, contributing to a friendly and engaging living environment.

Living Conditions

Multiple reviews reported poor living conditions, including issues with cleanliness, pest infestations, and inadequate responses to maintenance requests.
  • CS
    Charlene Seals
    Jan 8, 2026
    5.0
    Thank you ty for the great smooth process with moving in you made us feel welcomed we greatly appreciate you
  • DW
    Devin West
    Jan 8, 2026
    5.0
    Jenny was very generous and helpful with providing my family and I with the best floor plan layout that fit makes my family and I so comfortable,because we’re tired of stairs… thank you Jenny
  • KC
    Keisha Cortorreal
    Dec 27, 2025
    5.0
    I give Emerald Pointe Apartments 5 STARS ⭐️⭐️⭐️⭐️⭐️!!!!! My agent Ty is very knowledgeable, friendly, patient, & was willing to help in every way possible to make the move in process simple and stressless. THANK YOU TY 🩷🩷🩷.
  • RC
    RENATTA CARNEY
    Dec 23, 2025
    5.0
    I had a great experience working with the leasing agent Tynecia during my move-in process. She was extremely professional, knowledgeable, and took the time to answer all of my questions. She also provided clear guidance every step of the way and made the entire process smooth and stress-free. I truly appreciated their assistance and dedication to making sure everything went well. Highly recommend!
  • PJ
    Philip Jimenez
    Dec 19, 2025
    1.0
    Staff extremely disrespectful! Hung up on me multiple times when I needed to file a complaint!!!!!! Unprofessional!!!!!

Brand Certified Facts from Emerald Pointe Apartment Homes

Emerald Pointe Apartment Homes partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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