Vineland Carriage Homes

Reviews

• MC

  Maddie Cimino

  Mar 3, 2026
  1.0
  Living here was overall okay, but I would not recommend this complex. Our neighbors were genuinely the only positive aspect of our time here. The rent is far too expensive for what you get, particularly for the Apartment 5 units. Our apartment sat above four garages, making it extremely loud whenever neighbors opened or closed them — one neighbor regularly left for work around 3:00 a.m., directly below our bedroom. The layout also felt poorly designed, with very limited storage and no linen closets. For the price, discounted access to the storage units across the street should at least be offered. We also dealt with significant secondhand smoke. It was not noticeable when we did our initial walk through unfortunately. One closet reeked so strongly of cigarettes that we couldn’t store clothes in it, and the smell only worsened in Summer or after we would come back from going back home for a little bit. It would be throughout the apartment. It was like this for over a year and a half. Our experience with management was frustrating. Early in our lease, we mistakenly believed our dog had already been added as I was visiting my husband with our pet before I was living there full time a couple months later. About three days into my first ever visit for only a week, we received an “unauthorized pet” notice taped to our door with no prior warning. No email, no phone call or anything. Just a threatening notice that we have to vacate within 10 days. Immediately we were distressed, upset and gathered all our pet records to bring to the office the next day to rectify and hope of not having to find a new home to live while my husband is MILITARY and I had to leave in a couple days. When we went to the office, we were told it was essentially a “scare tactic from the management company” yet we were still charged over $1,500 in backdated pet rent for months the dog wasn’t even living there. I understand having to pay a fee for this, it was our simple wrong doing but that amount of money? That’s essentially another payment of rent/utilities. The threatening tone and lack of communication and understanding felt excessive and predatory, and we spent the rest of our lease anxious about violations despite always paying on time and maintaining our apartment well. I hate to use this card but also to a military member? Just seems so wrong. Pet fees were also a frustration. On top of an initial fee of a couple hundred dollars and monthly pet rent (that also was increased right before we left), there is an additional mandatory $30 annual fee to a third-party screening service and a required mouth swabbing at the office. While I understand the intent, it feels excessive and invasive — especially for responsible owners such as ourselves. Felt like we had a target on our back from the unauthorized pet incident just months before. Maintenance was another ongoing issue. During a record-breaking winter storm in January 2025, we had no consistent hot water for nearly a week. Calling the emergency line on a Saturday, we were told nothing could be done until Monday. We were ultimately forced to shower at a gym and on-base facilities. An HVAC company had to come out twice, and at one point spilled water in our laundry room, requiring air movers that drove up our electricity bill. Our request for a partial rent reduction was denied. Our AC also went out twice during warmer months. Luckily those seemed to be somewhat quick fixes just annoying. Overall, the quality, maintenance, and management practices did not justify the price. The apartment appliances are old as well, not matching the price either. The leasing approach felt overly aggressive, and unfortunately I would not recommend renting here. I never leave bad reviews, you can look at my profile. We are very respectful to our neighbors, never had a complaint, always kept our space clean, paid rent on time, the whole nine yards. We couldn’t wait to get out of there. Steer clear!
• LJ

  Lyndon Johnson

  Nov 11, 2025
  1.0
  My response is in reference to your initial response to my first thread on a separate post in today (11 NOV 2025). I would love to speak with someone from AR Building Company or the AR Building management. No disrespect intended but it’s worthless or not worthwhile speaking to anyone at Vineland Carriage Homes. We’ve been back and forth with each over the course of months during my stay there. Obviously, we disagreed at length. There’s nothing for the Vineland Carriage Property Office and I to discuss as this matter was not taken seriously and underwritten in the face of a legal document that was signed. You all don’t make executive decisions. The home office and/or AR Building Company run things. I’d appreciate a point of contact for them or a direct line of communication. Again, no disrespect to the Vineland Carriage Management. I did the right thing by filing a renter’s insurance claim. AR Buildng Company accepted risk by allowing for the signing agent to sign the Release of Property Statement. I only want to speak with the AR Building Company or someone within that management chain. I lost $2,264.63 out of MY POCKET in addition to having USAA pay out a renter’s insurance claim that was bogus. USAA paid out $5272.67 which is separate to my of pocket expenses. Thank you in advance.
• LJ

  Lyndon Johnson

  Nov 11, 2025
  1.0
  See the attachment for reference of this comment. The only time I leave reviews are for small businesses and for their betterment and uplift. This is not an inimical post. Just my truth. Have I ever in my military career had to receive the unjust treatment as I received by the higher office and the presiding office. No issues with the maintenance team…they deserve better. Bottomline, I was held liable for a renter’s insurance claim of $7537.11 that I denied liability BUT still filed an insurance claim in order to comply with the management. After months of battling with the avaricious (greedy) management of Vineland Carriage Homes operating under AR Building Company, USAA presented a Statement of Property Release as defined as, “A release for property damage (also called a Release of Claims, or Liability Waiver) is a binding legal document where you, the property owner (the "Releasor"), agree to accept a specific payment (the settlement) from the responsible party or their insurance company (the "Releasee"). In exchange for that payment, you formally give up the right to pursue any future legal action or claims against them for that specific incident.” (Please review attachment) After signing the legally binding document from USAA in the amount of $5272.68 to settle the dispute, Vineland Carriage, operating under AR Building Company did not honor the terms of the Statement of Property Release (Please review attachment). I was SUBSEQUENTLY held liable for the balance of $2,264.43. This is the difference from the original amount and the SETTLEMENT amount. How am I still held liable when they’ve SIGNED a settlement letter!!!! Legal action was threatened against me if I didn’t pay and subsequently I had to fork over the money. Military legal lawyers and civilian legal lawyers both said that the document was legal and binding and that Vineland must comply with the terms since they’ve SIGNED the document. Being the court cost and lawyer fees would have superseded taking Vineland to court, I suffered a massive blow of $2,264.43 even after the insurance claim was paid out to Vineland. Bottomline, to anyone, military or non-military, this is my testimony. For the one year I spent at Vineland Carriage, IT WAS PURE HELL. I’d rather return to IRAQ than live under those conditions at Vineland Carriage Homes. Again, for reference see my attachment as proof that this organization Vineland Carriage Homes operating under AR Building Company are frauds!
• JJ

  Jenifer Johnson

  Nov 6, 2024
  5.0
  I’ve been here a year and I have had nothing but a good experience from day one. Whenever I contact management for any concerns my issues were resolved in a timely manner and I appreciate fast responses.