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The Gentry at Hurstbourne

4.1
(177 reviews)

Business Details

9500 Williamsburg Plaza, Louisville, KY
40222, United States
https://www.liveatgentry.com

About

Apartment Building
Experience the exceptional at The Gentry in Louisville, Kentucky. Our modern, pet-friendly 1, 2 & 3 bedroom layouts offer elegant finishes and features that match your on-the-go lifestyle. Perfectly positioned near , stylishly appointed, and upscale in experience, The Gentry redefines refined living.

Location

The Gentry at Hurstbourne
9500 Williamsburg Plaza, Louisville, KY
40222, United States

Reviews

4.1
177 reviews
5 stars
126
4 stars
12
3 stars
4
2 stars
3
1 star
32
  • DC
    Danielly Campos
    Jan 13, 2026
    5.0
    We lived in this building for almost a year, in a one-bedroom apartment. The apartment was new, the building was quiet, the elevator worked perfectly, and the neighborhood was so peaceful that we barely ran into anyone. The pool area is clean and pleasant. There is also a space with two grills where residents can prepare barbecues. On hotter days, you may need to wait for someone else to finish using the grill before starting yours. The location is excellent: there is an Aldi just 3 minutes away, and a Walgreens and Starbucks about 5 minutes away. You can easily walk to Walgreens. The building is pet-friendly. I noticed that after a carpet was added to the elevator, the dog smell became a bit stronger, but nothing that prevented us from using it. The building has a non-smoking policy; however, in the last few months we could occasionally smell people smoking, especially when we were on our balcony. My only suggestion would be to create a designated smoking area, as it can be difficult to fully enforce a complete ban. Our only complaint during our entire stay was about the gym. Unfortunately, many residents do not put the weights back after using them, so most of the time the gym was disorganized. We spoke with the staff member, but we understand that organization should ultimately be the responsibility of the residents. If we were to move back to the area, we would definitely choose to live in this building again.
  • NR
    natalie romans
    Jan 2, 2026
    1.0
    Has anyone else noticed there are a lot of suspicious men living here now? Hoodies, teardrop tattoos, multiple tattoos, getting dropped off in black vans, sketchy?
  • LH
    lanae horne
    Dec 9, 2025
    1.0
    I don’t enjoy leaving negative reviews, but I feel it’s important to share my experience so others can make an informed decision. When I first moved in, I didn’t have any major issues with my unit. It wasn’t quite what was advertised online because the “renovations” were very superficial, with paint in the bathtubs and on the bathroom counters, but it was manageable. The problems began during the last six months of my lease. My license plate was stolen off my car, and packages were taken from my doorstep. There was also a body found on the property, and management never notified residents about the incident. Throughout all of this, the office staff offered no support. After moving out, I was told my deposit would be returned within a few weeks. Instead, it took more than three months and required multiple in-person visits and calls to the corporate office. I was constantly given the runaround, something I’ve never experienced at any other complex. I’m sharing this review not out of spite, but because future residents deserve transparency. My experience started out fine, but it ended in frustration, safety concerns, and a lack of communication that I wouldn’t want anyone else to deal with.
  • JO
    Jennifer O
    Dec 4, 2025
    5.0
    I have been very satisfied with my apartment, the property, and the location. The staff is friendly and helpful. They are responsive to any issues that arise, and they do their best to make everyone feel welcome.
  • LH
    Lauren Harris
    Oct 15, 2025
    5.0
    Huge shoutout to Carlos for the awesome service! He showed up quickly, fixed everything perfectly, and was super friendly and respectful. It’s great having maintenance that actually cares about the residents — thank you!

Brand Certified Facts from The Gentry at Hurstbourne

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Certified March 01, 2026Yext Knowledge Graph
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