The Resort at Lake Crossing Apartments

Reviews

• EA

  Emily Anonymous

  Oct 19, 2025
  5.0
  I can’t say enough wonderful things about the Resort. I’ve lived here for 10 months now, and I’ve loved every moment here. The leasing team always respond right away, they’re kind, understanding, and always in the office if you want to pop in and ask a question. They also throw community events all the time (I.e., pool parties with food trucks, movie nights, trunk-or-treats, and more). And when I submit a maintenance request (no matter how low or high the priority), a maintenance worker shows up the very next day, if not day-of. Yes, I’m serious! If I have a concern, it’s taken seriously, and I’m treated with empathy and kindness, and real work is done to take care of my situation. Everything is clean and well taken care of, both outside the homes and inside my unit. I have a 1 bed/1 bath and it’s so spacious but cozy at the same time. (And I am so thankful for the extra counter space in my bathroom, lol!). A huge plus, is that the area is so safe. There have been times I’ve forgotten to close my car windows, and the next morning I come outside to find them opened, and nothing has been taken or touched. When I get packages delivered to my door, I can leave them out there for a week and it never gets touched or taken. I would even feel safe leaving my door unlocked at night! There’s an online resident portal, and there’s people on there all the time saying “hey, someone dropped off a package for (name) at my apartment by accident. You can come and get it at unit # ____!”. So even the neighbors are always there for each other. The pool was lovely this summer, and it (as well as all the other community spaces) was clean and very well taken care of. Overall - what a lovely experience! The staff TRULY cares about you as a person and treats you like family. They care about your life and wellbeing, the place is safe and peaceful, the neighbors are incredibly respectful and friendly, and the units are clean. I’ve never had any issues with bugs, mold, or maintenance (which are the big things that deterred me from other complexes in my apartment search last year). The ONLY complaint I have, is that the windows and doors don’t have a fantastic seal on them, so it got so cold in the winter, causing my electric bill to spike a lot. It also got quite warm in the summer, but that wasn’t really a problem for me personally. The road noises are also quite annoying, but that’s just an issue for me because my unit sits near the road - that’s not anyone’s fault. I love it here, I love it here, I love it here! Is it expensive? Yes, yes it is. But it’s genuinely so worth it.
• KK

  Kimber

  Oct 17, 2025
  5.0
  The very best place to live in Lexington! The staff are wonderful and make a difference by inspiring me to remain a resident...all are diligent and very trustworthy when it comes to your personal space of living...it truly is "Home Sweet Home!" Couldn't ask for a better "team!" Thank you!
• TM

  Tanner McDaniel

  Feb 14, 2017
  5.0
  The folks here at resort at lake crossing are great. The apartments themselves are truly great designs and are really nice and clean. The pool and the workout area are both really great amenities that really made me happy to have here. The only complaint I have is that the towing company tends to tow my guests who park in the wrong area very frequently. But other than that I have little to no complaints about the apartment complex. Overall this is a lovely place to live and I would recommend this apartment to anyone who lives in the Lexington area.
• GG

  grctiff1

  Dec 10, 2015
  2.0
  I have lived in this complex for three years now. The office hours can be frustrating if you work an 8-5 job good luck trying to make it to drop your rent off because they are always already gone and closed on Sunday's. Every time I call no one answers I have to call multiple times through out the day. I recently called stuck at work worried about a package that was left and just asked if someone could swing by and put it inside my apartment for me, no one did and no one called back to let me know. They leave notes saying on certain days someone is inspecting something inside my apartment a couple times a year but before raising my rent each year no one comes to inspect the mold in my shower or my bathroom ceiling cracking. I have liked living here but over the years it has gotten frustrating to now pay $740 a month and can't even get a favor every now and then like something as simple as picking up a package for me.

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