Business Details
About
Apartment Rental AgencyHousing Rental
Discover Grand at Florence, an exceptional community of townhomes and apartments in Northern Kentucky, offering upscale living and a prime location near Cincinnati. Residents enjoy the benefits of the Boone County School District, convenient access to CVG Airport, and a vibrant array of shopping, dining, and entertainment options. Experience the epitome of apartment living at Grand at Florence, your gateway to a fulfilling lifestyle in Florence, KY.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.0
135 reviews
5 stars
85
4 stars
11
3 stars
11
2 stars
8
1 star
20
- JBJoanna Bell4 days ago4.0I've lived at the Grand at Florence for 4 years. I don't know why there are such bad reviews. As far as apartment life goes, this is a very reasonable place to live. Sure, there are minor inconveniences here and there and small improvements that could be made, but that is true anywhere you live. Anyone can grab a photo of the one time the trash compactor was broken and trash piled up. Machinery breaks down now and then, but that was resolved. Could the plowing be better? Sure. But it's adaquate. This is KY. If you can't handle a little bit of snow, this is not the state for you. My apartment itself is nice and the few maintenance requests we've had have been resolved very quickly. Tonya has been so helpful with several things and David in maintenance is a pleasure. My biggest complaint is why on God's green earth are there photos of desserts in the gym?! I will die on this hill! Lol. If anything happens to change my mind, I'll revise my review (good or bad). But for now, this is a fine place to live. I have even recommended it to a few friends.
- BBBeatrice Brandon5 days ago5.0Maintenance has to come back to complete work. Waiting on parts for completion.
- ZMZombie MonkeyDec 8, 20255.0Just moved in last month and very happy so far. Everyone in the leasing office was very helpful and friendly!
- MMMydDec 7, 20251.0We need abs and squat machines in the common gym
- JGJared GuyDec 3, 20251.00 stars if I could. I moved into the Quarry Apartments (which has since been sold to a different investment group) and it has been a horrible experience. They falsely represented the condition of the unit and features that were listed. I was moved into a unit that was never properly cleaned with broken appliances and promised replacements when we signed our lease and that never happened. There were multiple times I had to take days off of work after being promised that vendors were coming out to replace our damaged flooring and countertops only for no one to ever show up. While living there the office had gone through 3 different property managers, Cody, Erica, and Edward as well as high turnover with leasing agents and maintenance staff. We had them enter our unit on multiple occasions to point out damages for the promised replacements and fixes to never happen. The building itself is dated and not well maintained. We submitted requests for proper weatherizing on doors and window seals in the winter after receiving electric bills of nearly $400 every single year for months, only for them to claim everything was fine meanwhile our window would fall in repeatedly with the wind. At one point I put in a request because I noticed a roof leak, we had them come out multiple times just to be told they would get a vendor out to repair it, and that took months of asking and our room to be FLOODED with our personal property damaged inside the unit before they finally fixed it. There were multiple ROOF LEAKS all over the unit which I pointed out to the property manager Erica and the regional Ryan when they entered our unit to asses damages. They fixed the one that FLOODED our room but left the others so every time it rained there was water coming down into one of the bedrooms and both bathrooms, with all of the ceiling stains growing larger and larger with no care about the risk of MOLD growing. They had an overall issue with trash being maintained to the point there was a RAT INFESTATION all over the property. Multiple neighbors experienced issues with mold that was never properly taken care of. The property failed to keep the gated community secure by leaving gates open and unsecured. We had multiple neighbors including myself have cars BROKEN INTO and STOLEN from as well as packages left at front doors STOLEN. The gym was broken into and damaged, the pool was damaged as well as a SHOOTING on the property. I understand they can’t promise security but they can take extra precautions to prevent situations like these, unfortunately that wasn’t the case here. Since we moved out, we have been back and forth with the Midwest regional manager Shannon about our deposit that was to be refunded and after 77 days we still have no resolution and have been given nothing but excuses. Save yourself the stress and do not rent from the Solomon organization.
Frequently Asked Questions About Grand at Florence
What types of homes are available at Grand at Florence?
Grand at Florence offers an exceptional community of townhomes and apartments in Northern Kentucky.
What are the community amenities at Grand at Florence?
The community features amenities including a swimming pool, fitness center, dog park, and is pet-friendly with wheelchair accessible entrances and restrooms.
What are the office hours for Grand at Florence?
The leasing office is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Is Grand at Florence a pet-friendly community?
Yes, Grand at Florence welcomes both dogs and other pets, and even offers a dog park for residents.
Can individuals with disabilities access the facilities at Grand at Florence?
Yes, the community has wheelchair accessible entrances and restrooms to accommodate individuals with disabilities.
Where is Grand at Florence located?
Grand at Florence is located at 855 Clubtrail Dr, Florence, KY 41042, USA, in Northern Kentucky near Cincinnati.
What school district serves the residents of Grand at Florence?
Residents of Grand at Florence are served by the Boone County School District.
How can residents travel to and from Grand at Florence using nearby transportation or services?
Residents can access nearby gas stations like Speedway, Shell, and Marathon Gas for fueling vehicles, and the community offers convenient access to CVG Airport for travel.
What nearby services are available for car maintenance and purchases near Grand at Florence?
Nearby options include automotive repair and sales at Zimmer Chrysler Dodge Jeep Ram, Kerry Pre-Owned, Kerry Mazda, and Kerry Volkswagen, as well as auto glass services at Safelite AutoGlass.
Where can residents of Grand at Florence find pet healthcare services nearby?
Residents can access veterinary care and pet services at The Pet Wellness Group: Florence and Oakbrook Veterinary Clinic, both located close to the community.