In the drive thru for 20 minutes and they forgot my drink not cool
SM
Scot Mcpherson
Jul 25, 2025
1.0
Trash
GS
Gabriel Smith
Feb 27, 2025
1.0
DO NOT RENT FROM THESE PEOPLE! THEY USE ILLEGAL PRACTICES, FIND ANY REASON THEY WANT TO COME INTO YOUR PLACE OF RESIDENCE, CHANGE LEASE AGREEMENTS WHENEVER THEY WANT TO BENEFIT THEM, AND WHEN YOU DON’T ABIDE BY THEM, THEY TRY TO FORCEFULLY REMOVE YOU THROUGH THE COURT SYSTEM BY FALSIFYING EVICTION DOCUMENTS! YOU HAVE BEEN WARNED.
RO
Ralph Oppenheim
Jan 26, 2024
5.0
Pam and her staff have done an outstanding job of managing my rental property for many years. She has made sure the building is well-maintained and has always found suitable tenants.
Frequently Asked Questions About Pulse Property Management
What are your fees?
Our standard management fee is 10.5% of the monthly rent collected, and it is automatically withdrawn from the owner-client account on the first day of each month. That fee is based on the prevailing rental rate of a signed lease agreement, and it changes according to the negotiated rental rate. We ask our owner-clients to sign a two-year management agreement with the option to renew.
(NOTE: Multiple rentals under the same ownership are eligible for a fee reduction.)
How do I pay you?
To pay, tenants must provide us with their banking information. On the 5th of every month, we will make an electronic funds transfer (EFT) directly from your account.
Why choose Northern Kentucky?
There are many ways to describe Northern Kentucky. Geographically, Northern Kentucky is the three northernmost counties of Kentucky (Boone, Campbell, and Kenton), or you could say Northern Kentucky is the southern side of Cincinnati. Economically, Northern Kentucky is described as the northern tip of the Golden Triangle of Kentucky, comprising Northern Kentucky, Lexington, and Louisville. The Golden Triangle is the heart of Kentucky's business and economic activity, having a population of 2.3 million, 54% of Kentucky's population or 22% of the state's land area.
As an integral part of the Triangle, each of Boone, Campbell, and Kenton counties provides many recreational opportunities, from award-winning parks and green spaces to professional sports, cultural events, and various shopping options. Our good neighbor, Cincinnati, is just 10 minutes away from many of our communities. Northern Kentucky/Greater Cincinnati is among "America's 50 Hottest Cities," according to a report released by Expansion Management.
What sets Northern Kentucky apart? It's a unique region within the Cincinnati metropolitan area, offering the best of both worlds. Living in Northern Kentucky is like residing in a 'large' small town, where the cost of living, land costs, home buying, and access to rail, highway, and air transportation are continually improving. This balance of affordability and convenience is what makes Northern Kentucky a desirable place to live and do business.
Since 1987, companies like Toyota Engineering and Manufacturing NA HQ, Fidelity Investments, WILD Flavors, and Ticona have found Northern Kentucky very profitable for business operations.
What is the Northern Kentucky economy like?
Northern Kentucky experienced substantially lower unemployment than the Cincinnati MSA, Kentucky, or the United States from 1990 through 2005. A lower unemployment rate is indicative of a stable economy.
More than 48,000 new jobs were added between 1990 and 2009, with a total capital investment of $4.7 billion. While Northern Kentucky is a submarket of the Cincinnati MSA, we are less susceptible to downturns in the business cycles—our economy does not decline as much during those periods. This, in turn, allows Northern Kentucky to grow quickly in boom times.
How do I pay rent?
Tenants are given specific instructions for making rental payments. After the initial move-in, when funds are received, the tenants are given the bank name and location for direct deposits or walk-in payments to the bank. The last option is for payments to be mailed to our office. All payments are due and must be posted to the account by the fifth of the month, or late fees apply.
Special considerations can always be discussed upfront prior to signing the lease.
How do I submit a maintenance request?
Service and tenant requests are handled electronically, initially by email or text. The appropriate action is taken upon review, and a phone call is made to the tenant to verify a clear understanding of the issue to be addressed or repaired. Action is then taken to correct the problem promptly.
We make sure our tenants understand the difference between an "annoyance" and an "emergency".
What fees does Pulse Property Management charge?
Pulse Property Management charges a standard management fee of 10.5% of the monthly rent collected, automatically withdrawn from the owner-client account on the first day of each month. The fee may vary based on the negotiated rental rate. Owner-clients sign a two-year management agreement with the option to renew. Multiple rentals under the same ownership may qualify for a fee reduction.
How do tenants pay rent at Pulse Property Management?
Tenants provide their banking information for payment. On the 5th of each month, Pulse Property Management makes an electronic funds transfer (EFT) directly from the tenant's account. Payment instructions may include direct deposits, walk-in payments at a bank, or mailing payments to the office. Payments are due by the fifth of the month to avoid late fees.
How can I submit a maintenance request?
Maintenance and tenant service requests are handled electronically via email or text. After reviewing the request, staff contacts the tenant to ensure understanding of the issue, then takes prompt action to address it, distinguishing between non-urgent and emergency issues.
What services does Pulse Property Management offer?
Pulse Property Management provides commercial and residential property management, rental home management, apartment and large apartment complex management, as well as real estate sales and leasing services.
Where is Pulse Property Management located and what are its office hours?
Pulse Property Management is located at 495 Erlanger Road, Suite 202, Erlanger, KY 41018. The office is open Monday through Friday from 9:00 AM to 4:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays and certain holidays.
What nearby places can customers visit when they come to Pulse Property Management's office in Erlanger, KY?
Customers visiting Pulse Property Management can also explore nearby places like The Hive, a local coffee shop and bakery, or enjoy recreational activities at Sonshine Gymnastics and Northern Kentucky Shaolin Do Kung Fu and Tai Chi. These nearby locations offer convenient options for relaxation or activities before or after your visit.
How can the Girl Scouts of Kentucky's Wilderness Road in Erlanger benefit families visiting Pulse Property Management?
Families visiting Pulse Property Management can connect with the Girl Scouts of Kentucky's Wilderness Road in Erlanger for youth development programs and community activities, offering valuable engagement opportunities for children in the area.
Are there insurance agencies near Pulse Property Management for convenient access?
Yes, customers can find nearby insurance agencies such as Gartman Insurance Agency and Jalen Hudson - State Farm Insurance Agent, conveniently located near Pulse Property Management for any insurance needs.
What languages does Pulse Property Management support?
Pulse Property Management provides services in English.
How can I contact Pulse Property Management for inquiries?
You can contact Pulse Property Management by phone at +1 859-208-1075 or +1 859-727-0048, or by email at pam@pulsepropertymanagement.com. Additionally, their website at https://www.pulsepropertymanagement.com offers a contact form and more information.