Brand Certified
The Highlands
3.7(205 reviews)
Certified by The Highlands • Mar 01, 2026
Business Details
10020 W 80th St, Overland Park, KS
66204, United States
Certified by The Highlands • Mar 01, 2026
(844) 760-1023
Certified by The Highlands • Mar 01, 2026
https://www.missionrockresidential.com/apartments/ks/overland-park/the-highlands
Certified by The Highlands • Mar 01, 2026
About
Certified by The Highlands • Mar 01, 2026
Apartment Building
Welcome to The Highlands, a luxury apartment community in Overland Park, Kansas, where extraordinary comes standard. Indulge in brag-worthy one, two, or three bedroom homes with upscale finishes, thoughtful features, and the extra space you crave. Step outside to a full range of posh community amenities including two beautiful saltwater pools and a newly renovated clubhouse with fitness center, all set on lushly landscaped grounds in a welcoming pet-friendly community.
Location
Certified by The Highlands • Mar 01, 2026
Hours
Certified by The Highlands • Mar 01, 2026
Reviews
3.7
205 reviews
5 stars
105
4 stars
30
3 stars
13
2 stars
10
1 star
47
What are people saying?
AI-generated from recent customer reviews
Maintenance
The maintenance team is frequently praised for their quick and effective responses to repair requests, with specific mentions of staff members like Dyelan and Chris going above and beyond.
Staff Responsiveness
While many reviews highlight friendly and helpful staff, there are significant complaints about the front office's lack of responsiveness and poor communication, particularly regarding maintenance requests and leasing issues.
Security Issues
Numerous reviews express concerns about the non-functioning security gates, which pose safety risks and undermine the property's claim of being a gated community.
Management Quality
There are mixed reviews regarding management, with some praising the new management team while others report unprofessional behavior and unresolved issues, leading to frustration among residents.
Community Amenities
Residents appreciate the amenities offered, such as the pool and dog park, but some express disappointment in the upkeep and cleanliness of shared spaces.
- LDLioness DesignFeb 5, 20264.0Most staff are very nice, the place is lovely, and maintenance is really good. I like living here.
- LBLauren BirschbachJan 12, 20264.0Chris did an awesome job! He came within the next day and helped solve my plumbing problem!
- LMLaura MccombsJan 9, 20265.0I am so glad I moved to the Highlands! It is such an upgrade from my previous apartment at 138th and Pflumm Rd! I can’t say enough about the staff (Alyssa) and their maintenance team. Dyelan came by to check out a problem I was having and helped me with the other things in the process. He was very professional and went above and beyond what I asked of him. I will be a tenant for a long time!
- AMAlexis MarieDec 29, 20255.0I love the hot cocoa bar. I think adding peppermint sticks would be a great option as well 🫶🏻🤍 .
- KHKim HernandezDec 9, 20255.0⭐️⭐️⭐️⭐️⭐️ 5/5 Grace was absolutely amazing! From the very beginning she was super helpful, patient, and genuinely went above and beyond for me. She answered every single question I had (and I had a lot!), always with a positive attitude and clear explanations. She made the whole leasing process so easy and stress-free. You can tell she truly cares about helping people find the right home.
Brand Certified Facts from The Highlands
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Certified March 01, 2026Yext Knowledge Graph
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