Located in northwest Hays, Kansas, Epworth Towers is an all bills paid, Section 8 income-based senior, mid-rise apartment community for those 55 years of age or better. Featuring 88 one-bedroom apartment homes and 2 two-bedroom apartment homes, featuring central heat and air, oven/range, refrigerator, and double basin sink with garbage disposal, finished with carpet and vinyl flooring throughout. Our onsite amenities include a laundromat, a sunroom on every level, and a community room, where we hold regular events, including Bingo and a monthly health clinic, and a community-wide emergency call system. For our residents' convenience, we have onsite management and maintenance, five days a week with emergency maintenance on-call 24/7.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.