IMG’s philosophy is based on a strong and genuine belief in the “customer for life” principal of doing business. This philosophy fuels IMG’s employees and helps to create strong relationships with both its customers and local real estate professionals. The primary goal of IMG is to make the loan process as fast, simple, accurate, and affordable as possible for its customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.