Staff Performance
Many customers praised the staff, particularly Dulce and Kyle, for their friendliness, professionalism, and helpfulness during the leasing process.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including slow responses to requests and unresolved issues like leaks and pest control.
Cleanliness and Upkeep
While some residents appreciated the beautiful setting and cleanliness of the property, others reported issues with trash and general upkeep, indicating inconsistency in maintenance.
Customer Service
There were mixed reviews regarding customer service, with some customers experiencing excellent support while others faced difficulties in communication and responsiveness from the office.
Value for Money
Many reviews expressed dissatisfaction with the value for rent, citing high prices for the quality of the apartments and unexpected fees.