Property Management Inc is a full-service real estate asset management company that provides professional property management and real estate brokerage services. With PMI's experience and professionalism, you’ll find the perfect fit for your property management needs.
Many customers praised the staff for being friendly, helpful, and responsive, particularly highlighting individuals like Connie and Angela.
Maintenance Issues
Several reviews mentioned significant problems with maintenance, including delays in addressing urgent issues and unsatisfactory resolutions.
Communication
While some customers appreciated clear communication, others reported frustrations with inconsistent responses and lack of follow-through on inquiries.
Management Practices
A number of reviews criticized the company's approach to fees and management, suggesting a focus on profit over tenant satisfaction and property upkeep.
Mixed Experiences
Overall, feedback was polarized, with some customers having positive experiences while others reported severe dissatisfaction and issues with the management.
RL
Ruth Lorett
6 days ago
5.0
The guys did a good job. They were very friendly and good at their job.
AC
Adrian Corbett
Feb 20, 2026
1.0
Least professional rental company I have had the displeasure of dealing with. Expect AI powered answering machines that cant answer any questions. And them rushing to sell/lease out properties from right under your nose
NN
Nain
Feb 18, 2026
1.0
Think twice before renting through these people. They deliver units uncleaned and smelling of insects and rats, with damaged doors and unpleasant floors. They promised me they would deliver everything clean. They try to charge you for maintenance or repair services and then don't fix them. Just yesterday they came to do another inspection of the fire alarms, which they try to do every weekend, and they stole my personal belongings. (There is no privacy.)
IC
Isyces Cubes
Feb 9, 2026
5.0
I was grateful for their service. The technician helped me with the smell & also told me what to do so that I can prevent it in the future.
AA
Ally Ao
Jan 23, 2026
1.0
The worst property manager—stay away from them.
I tried to cancel my property management agreement, but they kept delaying the process and insisted that I speak with different people each time, clearly to drag things out so they could keep charging fees.
Even after I canceled, they sent a gardener to my property without my permission. The house was vacant the entire time, the listing had already been removed, and the management agreement was terminated—yet they still charged me a management fee, claiming they “worked.” What work? The property was vacant and not even listed.
They also falsely claimed they would respond to inquiries instantly using some “advanced system,” but when I messaged them on Facebook, there was no response at all. I had to repeatedly point out mistakes in their listing myself.
It feels like they’re paid a salary rather than commission, because they clearly don’t care about your property. Instead, they pile on unreasonable and unnecessary fees.
I canceled months ago, in Sept and they are still sending me solicitation emails now Jan 2026, which feels like harassment.
Do yourself a favor and stay away from them.
PMI Midwest offers full-service real estate asset management, including professional property management and real estate brokerage services.
Where is PMI Midwest located?
PMI Midwest is located at 7275 Shadeland Avenue, Ste 2, Indianapolis, IN 46250, USA.
What are the regular business hours for PMI Midwest?
PMI Midwest is open Monday, Wednesday, and Friday from 10:00 AM to 3:00 PM; they are closed on Tuesday, Thursday, Saturday, and Sunday, with Tuesday and Thursday available by appointment only.
How can I contact PMI Midwest?
You can contact PMI Midwest by phone at +1 317-546-3482 or by email at kjones@midwestpmi.com.
Does PMI Midwest have an online presence?
Yes, PMI Midwest has a website at https://www.indianapolispropertymanagementinc.com/, a Facebook page at https://www.facebook.com/propertymanagementmidwest, a LinkedIn profile, and a YouTube channel.
Are appointments necessary to visit PMI Midwest on Tuesdays and Thursdays?
Yes, PMI Midwest is open by appointment only on Tuesdays and Thursdays.
What types of nearby services can I find around PMI Midwest?
Nearby, you can find financial services like Mystar Financial Solutions, legal services such as Gilbert Legal Services LLC and Zentz & Roberts, and various healthcare providers including Indiana Neurology and Pain Center and MyEyeDr.
What leisure or family-friendly options are close to PMI Midwest?
Near PMI Midwest is Indy Center for Family Wellness, an arcade offering entertainment options for families and visitors.
Can the nearby transportation or location landmarks help new customers find PMI Midwest?
While specific transit stations aren't listed, PMI Midwest’s location on Shadeland Avenue is in a professional area close to many medical and legal offices, like Anne G. Miller, OD, which can help guide visitors to the office.
Are there educational or certification services nearby that complement PMI Midwest's real estate services?
Yes, nearby is the Real Estate Certification Program, which may be of interest to those seeking real estate education and professional development.
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