Staff Performance
The staff, particularly Kathy and Erin, received high praise for their friendliness, responsiveness, and helpfulness in assisting residents.
Maintenance Issues
While many reviews highlighted quick maintenance responses, several customers reported ongoing issues with repairs and cleanliness upon move-in.
Community Atmosphere
Residents appreciated the community events and the overall friendly atmosphere, contributing to a sense of belonging.
Location and Amenities
The location was frequently noted as convenient, with good amenities like a pool, gym, and dog park, although some units were described as outdated.
Concerns with Management
Several reviews expressed dissatisfaction with management's handling of complaints and maintenance issues, indicating a need for improvement in communication and responsiveness.